Hi, I’m
Ebone Balkcom
Norman Park,GA
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Summary
Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within predetermined timespan. Aspiring management trainee with a passion for connecting the dots on drivers of best business practices. With a completed bachelor’s degree in Business Administration and experience mentoring the local community on money and finances, this experience has prepared me well for success. Committed to high-quality service, sustainability and social responsibility, eager to learn, grow and build a thriving career in a growing organization.
Overview
7
years of professional experience
Work History
Alice Coachman Elementary
Educator
08.2020 - Current
Job overview
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Maintained, fostered positive, constructive interactions with staff, families, and children.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Utilized creative teaching strategies to engage students in classroom.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Addressed behavioral and learning issues with parents and classroom management.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Encouraged use of technology to support student learning.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Designed course materials and supported implementation.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Researched and incorporated current trends and data into standard curriculum for Reading, Math, Science and Social Studies.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Planned and monitored implementation of technology-based learning programs.
Lane Bryant
Sales Manager, Key Holder
04.2019 - 06.2020
Job overview
- Provided enjoyable shopping experiences for local customers by managing store operations, inventory, marketing promotions, and social media plans to build store traffic while motivating sales teams to achieve optimal results
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Met monthly sales goals and ensured quality customer service including refunds, discounts, and exchanges
- Manage the process of open and close of the store and balance of cash registers by making regular bank deposits
- Processed shipments and stocked merchandise across and performed visual merchandising audits.
- Implemented loss prevention strategies to minimize store shrinkage.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Georgia MathCorps
Math Tutor and Educator
06.2019 - 05.2020
Job overview
- Tutored 30+ fourth-grade students per week in private sessions using detailed lesson plans.
- Build foundational math skills through daily small group tutoring in partnership with city of Albany and Alice Coachman Elementary School
- Lead and schedule 90-minute sessions to review math skills and modify training strategies to meet student needs
- Monitor students’ progress using research-based and provide consistent coaching support throughout the year
- Engage with onsite teachers, faculty, and staff to align the curriculum as well as engage in community service.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Worked with students in classrooms to provide educational support.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
Ashley Stewart
Retail Sales Associate & Store Trainer
11.2017 - 04.2019
Job overview
- Maintained strong customer base by offering personalized product guidance and in-store displays to achieve sales goals
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Onboarded and trained new hires and sales associates on store operations and meeting daily sales goals
- Interacted with 30+ local customers and assisted with social media efforts reaching 500+ Instagram followers by reposting client testimonials and customer photos of their clothing selections
- Reorganized sales floor to meet and exceed company standards and point of sales (POS) operations.
Health Center, Savannah State University
Front Office Assistant
12.2015 - 03.2019
Job overview
- Managed health center scheduling system and handled 25+ patient appointments daily while interacting with university doctors and nurses to record notes and update patient files
- Performed administrative tasks including email correspondence, answering telephones, greeting visitors, checking in patients and maintaining clean office space and lobby to meet comfort levels of guests
- Reinforced clinic procedures and patient confidentiality required by HIPAA while ensuring accurate patient and insurance information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Reviewed and updated customer information in database for accuracy
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team
Gymboree
Sales Associate
12.2017 - 03.2018
Job overview
- Generated an atmosphere of hospitality with guests and maintained quality customer service and store productivity.
Education
Savannah State UniversitySavannah, GA
MBA from Management
05.2020
University Overview
- Honoree of, Savannah State Honors
- Honoree of Honor’s Society
- HOPE Scholarship Recipient Scholarship Recipient
- Mother Easter Baptist Church Scholarship Recipient Scholarship Recipient
- Relevant Coursework: Leadership in Organization, Human Resource Management, Entrepreneurship, and Small
Business Management, Principles of Marketing, Business Finance, Management of the Organization, Staffing Training
and development
- College of Business Ambassador Member
- Collegiate 4-H Member
- Enactus Member
- Elected to Treasure for SGA in 2019
Colquitt County High SchoolNorman Park, GA
High School Diploma
08.2011 - 05.2013
University Overview
- Received Mother Easter Baptist Church Scholarship
- Received HOPE Scholarship
- Received Easter Star Chapter #73 Scholarship
- Member of 4-H Club
- Member of Color Guard
- Member of Cheerleading Team
Skills
- Elementary education
- Leadership and Training
- Differentiated instruction
- Classroom management
- Student-centered learning
- Classroom technology
- Strategic planning
- Positive and upbeat
- Staff Management
- Operations
- Sales Reporting
- Time management
- Social Media Marketing
- Customer Service
- Merchandise Inventory
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Educator
Alice Coachman Elementary
08.2020 - Current
Math Tutor and Educator
Georgia MathCorps
06.2019 - 05.2020
Sales Manager, Key Holder
Lane Bryant
04.2019 - 06.2020
Sales Associate
Gymboree
12.2017 - 03.2018
Retail Sales Associate & Store Trainer
Ashley Stewart
11.2017 - 04.2019
Front Office Assistant
Health Center, Savannah State University
12.2015 - 03.2019
Savannah State University
MBA from Management
Colquitt County High School
High School Diploma
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