Ebone Bearden
Wheeling,IL
Summary
Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading. Also a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Paraprofessional
NSSEO
08.2023 - 12.2025
- Supported instructional staff in implementing educational programs and strategies for diverse learners.
- Assisted in developing individualized education plans to meet student needs effectively.
- Collaborated with teachers to adapt materials and resources for optimal student engagement.
- Monitored student progress, providing feedback and support to enhance learning outcomes.
Asst. Teacher
Kinder Care
07.2021 - 10.2021
- Monitored students during quizzes and tests.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Researched and presented new learning tools and methods for classroom application.
Remote Inbound Agent
Wayfair
06.2020 - 03.2021
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Set up appointments with interested customers according to schedule availability.
Remote Customer Service
Jobot
03.2020 - 03.2021
- Processed debtor payments and updated accounts to reflect new balance.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Generated and distributed monthly customer statements.
- Worked with customer to create debt repayment plan based on current financial condition.
- Achieved performance goals on consistent basis.
- Investigated customer credit references and approved credit lines.
Picker
Amazon
04.2020 - 08.2020
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Forklifting
Server/Main Bartender
Buffalo Wild Wings
08.2018 - 03.2020
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Camp Counselor
Kid Venture
07.2018 - 10.2019
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept athletic and games equipment and facilities organized and maintained.
Customer Service Representative Wfh
MBS Textbooks
01.2017 - 01.2019
- Responded proactively and positively to rapid change.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Part-time
Asst. Teacher
Pilgrim Daycare Center
01.2017 - 07.2018
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Researched and presented new learning tools and methods for classroom application.
- Assisted in children's personal needs and hygiene.
WareHouse Packer
Walgreens
05.2016 - 05.2018
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Security Guard
Andy Frain
10.2016 - 01.2018
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Interacted assertively but non-confrontationally with personnel and general public.
Warehouse Packer
UPS Freight
05.2017 - 08.2017
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Packed trucks.
Education
Texas Southern University
Houston, TXHigh School Diploma -
Lancaster High School
Lancaster, TX06.2016
Skills
- Student Motivation and Engagement
- Regulatory Compliance
- Creative Instruction Style
- Self Started
- Self Motivated
- Team Leader
Walgreens Warehouse
- picker
- packer
- forklift
- loader
Timeline
Paraprofessional
NSSEO
08.2023 - 12.2025
Asst. Teacher
Kinder Care
07.2021 - 10.2021
Remote Inbound Agent
Wayfair
06.2020 - 03.2021
Picker
Amazon
04.2020 - 08.2020
Remote Customer Service
Jobot
03.2020 - 03.2021
Server/Main Bartender
Buffalo Wild Wings
08.2018 - 03.2020
Camp Counselor
Kid Venture
07.2018 - 10.2019
Warehouse Packer
UPS Freight
05.2017 - 08.2017
Customer Service Representative Wfh
MBS Textbooks
01.2017 - 01.2019
Asst. Teacher
Pilgrim Daycare Center
01.2017 - 07.2018
Security Guard
Andy Frain
10.2016 - 01.2018
WareHouse Packer
Walgreens
05.2016 - 05.2018
Texas Southern University
High School Diploma -
Lancaster High School