Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Officer position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Preschool Teacher
ESS
03.2022 - Current
Maintained tidy and clean classroom consistent with safety and health standards.
Encouraged children to interact with each other and participate in group activities.
Assisted teacher with developing creative program suitable for preschool children.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Communicated with parents to inform about child's progress and classroom behavior.
Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Organized snack time and nap hours.
Supervised children during in-classroom activities and on playground.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Delivered clear, concise instructions to children to aid in each student's decision-making.
Assisted teacher by developing lesson plans to meet educational goals for each child.
Created safe and nurturing learning environment for preschoolers.
Developed innovative activities to engage young children in learning process.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Modeled positive behavior and communication skills for students.
Utilized creative teaching strategies to engage students in classroom.
Organized and supervised large and small group activities.
Supported students in developing self-esteem and self-confidence.
Encouraged use of technology to support student learning.
Developed and implemented behavior management plans.
Established positive relationships with students and families.
Monitored classroom to verify safe and secure environment.
Helped new preschool children get used to classes by giving one-on-one support.
Planned and executed activities to stimulate physical, social and intellectual growth.
Patient Coordinator
Willis Eye Surgery Center
01.2022 - 11.2023
Explained upcoming treatment preparation, instructions, and other facts to patients.
Maintained confidentiality of patient data and condition to safeguard health information.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked with patients to schedule tests and procedures.
Delivered excellent patient experiences and direct care.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Answered incoming calls, scheduled appointments and filed medical records.
Recommended service improvements to minimize recurring patient issues and complaints.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Resolved customer complaints using established follow-up procedures.
Helped address client complaints through timely corrective actions and appropriate referrals.
Responded to inquiries by directing calls to appropriate personnel.
Greeted and assisted patients with check-in procedures.
Organized patient records and database to facilitate information storage and retrieval.
Delivered support to medical staff in completion of patient paperwork.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Facilitated communication between patients and various departments and staff.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Followed document protocols to safeguard confidentiality of patient records.
Verified patient insurance eligibility and entered patient information into system.
Engaged with patients to provide critical information.
Worked with patients to ascertain issues and make referrals to appropriate specialists.
Trained new staff on filing, phone etiquette and other office duties.
Taught patients and families to use at-home medical equipment.
Alliance Cancer Specialists Hematology & Oncology
Alliance
01.2019 - 01.2023
Followed all company policies and procedures to deliver quality work.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated customer needs and feedback to drive product and service improvements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Developed effective improvement plans in alignment with goals and specifications.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Checking Patients In and Out
Answering Phones for Office/Doctors
Filling Prescriptions
Collecting Copays, Balances
etc...
Security Officer
Bronson Security (Inglis House Philadelphia, Pa)
03.2018 - 08.2020
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Completed full building and grounds patrols to spot and investigate concerns.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Issued access cards to authorized personnel to monitor access points.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Investigated suspicious activities and persons to maintain security of premises.
Wrote detailed reports of all security breaches and investigations.
Monitored CCTV cameras and alarm systems for security breaches.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Examined doors, windows and gates to verify security.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.