Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebone Parker

Bristol,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Officer position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Assistant Preschool Teacher

ESS
03.2022 - Current
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Encouraged children to interact with each other and participate in group activities.
  • Assisted teacher with developing creative program suitable for preschool children.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Organized snack time and nap hours.
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Created safe and nurturing learning environment for preschoolers.
  • Developed innovative activities to engage young children in learning process.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Modeled positive behavior and communication skills for students.
  • Utilized creative teaching strategies to engage students in classroom.
  • Organized and supervised large and small group activities.
  • Supported students in developing self-esteem and self-confidence.
  • Encouraged use of technology to support student learning.
  • Developed and implemented behavior management plans.
  • Established positive relationships with students and families.
  • Monitored classroom to verify safe and secure environment.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Patient Coordinator

Willis Eye Surgery Center
01.2022 - 11.2023
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked with patients to schedule tests and procedures.
  • Delivered excellent patient experiences and direct care.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Resolved customer complaints using established follow-up procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Greeted and assisted patients with check-in procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Delivered support to medical staff in completion of patient paperwork.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Facilitated communication between patients and various departments and staff.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Verified patient insurance eligibility and entered patient information into system.
  • Engaged with patients to provide critical information.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Taught patients and families to use at-home medical equipment.

Alliance Cancer Specialists Hematology & Oncology

Alliance
01.2019 - 01.2023
  • Followed all company policies and procedures to deliver quality work.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Checking Patients In and Out
  • Answering Phones for Office/Doctors
  • Filling Prescriptions
  • Collecting Copays, Balances
  • etc...

Security Officer

Bronson Security (Inglis House Philadelphia, Pa)
03.2018 - 08.2020
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Issued access cards to authorized personnel to monitor access points.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Examined doors, windows and gates to verify security.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

High School Diploma -

Bristol High School
Bristol, Pa

Skills

  • Radio communication
  • Alarm response
  • Parking enforcement
  • Vehicle inspections
  • Surveillance techniques
  • Visitor management
  • Detail orientation
  • Dispatch
  • Reliability
  • Vigilant and watchful
  • Criminal law understanding
  • Building patrol
  • Security camera monitoring
  • Grounds monitoring
  • Document preparation
  • Asset protection
  • English fluency
  • Relationship building and management
  • Alarm systems
  • Surveillance
  • Work ethic
  • Reporting skills
  • Verbal and written communication

Timeline

Assistant Preschool Teacher

ESS
03.2022 - Current

Patient Coordinator

Willis Eye Surgery Center
01.2022 - 11.2023

Alliance Cancer Specialists Hematology & Oncology

Alliance
01.2019 - 01.2023

Security Officer

Bronson Security (Inglis House Philadelphia, Pa)
03.2018 - 08.2020

High School Diploma -

Bristol High School
Ebone Parker