Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebonee Chargois

Manor

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

14
14
years of professional experience

Work History

Account Manager

Alorica
Remote
10.2023 - 05.2025
  • Answered customer inquiries regarding billings, payments, account status.
  • Processed invoice payments and recorded information in account database.
  • Collected, posted and managed patient account payments.

Leasing Consultant

The Morgan Apartment Homes
Austin
06.2019 - 10.2023
  • Conducted tours of available apartments, highlighting features and amenities.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Coordinated activities between management staff, vendors, contractors and government agencies as needed.
  • Used conflict resolution skills to quickly resolve issues among residents.

Call Center Representative

LogistiCare
Austin
02.2014 - 04.2017
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Developed effective working relationships with team members across multiple departments.

Receptionist

Hilton Garden Inn Hotel
Austin
09.2011 - 02.2014
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

Reagan High School
Austin, TX

Skills

  • Customer service
  • Data entry
  • Conflict resolution
  • Financial reporting
  • Written and Verbal communication
  • Team collaboration

Timeline

Account Manager

Alorica
10.2023 - 05.2025

Leasing Consultant

The Morgan Apartment Homes
06.2019 - 10.2023

Call Center Representative

LogistiCare
02.2014 - 04.2017

Receptionist

Hilton Garden Inn Hotel
09.2011 - 02.2014

Reagan High School

Similar Profiles

CREATE PROFILE
Ebonee Chargois
Want your own profile? Build for free at Resume-Now.com