Ebonee Erve
Commercial Loan Operations
Chicago Heights,IL
Summary
Commercial loan professional. Currently a Commercial loan closer well-versed in loan closing processes and documentation requirements. Maintain full calendar of closings and easily handle more than 40 per month. Keep paperwork organized for smooth closings. Leveraged analytical skills and attention to detail to enhance transaction accuracy and client satisfaction.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Commercial Loan Closer
Old National Bank
Hickory Hills, IL
09.2021 - Current
- Maintained checklists of required documentation and open issues affecting closings.
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
- Handled complex real estate transactions adeptly, navigating challenging situations while maintaining client trust and satisfaction.
- Ensured seamless transaction coordination between various parties involved, including lenders, attorneys, and other professionals.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Conducted thorough due diligence on property transactions, ensuring compliance with legal requirements and protecting client interests.
- Reviewed and validated details of loan applications and closing documentation.
Compliance Reporting & QC Reviewer
Wintrust Bank
Rosemont, IL
06.2017 - 09.2021
- Managed workload effectively, prioritizing high-risk loans for immediate attention while maintaining overall quality standards across all assigned reviews.
- Ensured accuracy of data input into system by performing quality control checks on reviewed loans after booking.
- Maintained compliance with federal regulations by thoroughly examining loans for adherence to established guidelines and standards.
- Participated in internal audits, providing necessary documentation and insight into effectiveness of current loan review practices.
- Supported continuous improvement efforts by providing feedback on existing tools, systems, and methodologies used in loan review process.
- Managed accurate reporting of delinquencies to credit bureaus while adhering to Fair Credit Reporting Act requirements.
- Analyzed, researched and resolved payment claims within required time limits.
- Adhered to department processes, procedures and goal expectations for case investigations.
- Resolved disputes efficiently by analyzing transaction data and following established guidelines.
- Collaborated with compliance department to ensure accuracy and completeness of HMDA reporting, contributing to overall regulatory adherence.
Loan Booking Reviewer
BMO Harris Bank
Naperville, IL
02.2013 - 05.2017
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Enhanced team collaboration by regularly providing constructive feedback to fellow reviewers.
- Supported continuous improvement initiatives by actively participating in team meetings, trainings, and workshops focused on enhancing reviewer skills and processes.
- Increased review accuracy by implementing comprehensive training program for new reviewers.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
Previous Residential Mortgage Processor
US Bank NA
Naperville, IL
01.2007 - 05.2010
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
- Supported other operational teams with financial transactions and account maintenance.
- Reduced loan application processing time by diligently reviewing and verifying applicant information.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Handled any conditions sent from underwriting departments.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Previous Commercial Booking Experience
National City Bank
Oshtemo, MI
08.1994 - 07.2006
- Setup complex loan.
- Reviewed general ledger tickers to balance work daily.
- Monitored CRA report requirement reports.
- Created tracker form to assist loan bookers.
- Worked with customers, management, and other bank departments to resolve problems.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH 08.2018 - 12.2022
Skills
Timeline
Sr. Commercial Loan Closer
Old National Bank
09.2021 - Current
Bachelor of Arts - Psychology
Southern New Hampshire University
08.2018 - 12.2022
Compliance Reporting & QC Reviewer
Wintrust Bank
06.2017 - 09.2021
Loan Booking Reviewer
BMO Harris Bank
02.2013 - 05.2017
Previous Residential Mortgage Processor
US Bank NA
01.2007 - 05.2010
Previous Commercial Booking Experience
National City Bank
08.1994 - 07.2006
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