EBONEE GILMER
River Rouge,MI
Summary
Enthusiastic Pension Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with a history of meeting organizational goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Pension Analyst
Willis Towers Watson
Southfield, MI
02.2021 - Current
- Update individual records to keep them accurate and detailed.
- Maintain participant database up-to-date and accurate.
- Review retiree pension records and contact them for more information if needed.
- Fulfilled plan participants document requests. (Duplicate retirement kits, Direct Deposit Forms, 1099R request, etc.)
- Respond to participant inquiries
- Oversee all participant communications based on company procedures
- Perform calculation of pension benefits according to participant's plans with On System and Off System Excel Tools. (Off System Tools that use Macros.)
- Prepare pension summaries and paperwork for participants
- Provide administrative support to pension management team when needed.
- Responded promptly and accurately to inquiries from participants regarding their individual retirement accounts or pension plans.
- Document Services Representative for Large Market Clients.
- Preparation and mailing of the Annual Funding Notice for large market client.
Administrative Assistant
Wilson 5 Service Company
Detroit, MI
11.2018 - 03.2021
- Maintain participant database up-to-date and accurate
- Respond to participant inquiries
- Oversee all participant communications based on company procedures
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Answered questions from customers regarding products and services offered by the company.
- Compiled data from various sources into organized reports for review by management team.
- Provide administrative support to pension management team when needed.
Education
MBA - Accounting and Finance
American InterContinental University
Schaumburg, IL03.2018
BBA - Specialization in Accounting & Finance
American InterContinental University
Schaumburg, IL03.2010
Skills
- Maintain participant database up-to-date and accurate
- Document Services Representative
- AFN Preparation
- PBI Search Tool
- Analytical Problem Solving
- Research capabilities
- Financial Forecasting
- Report Preparation
- Report Generation
- Data Management
- Benefits Administration
- Time management abilities
- Multitasking
- Active Listening
- Organizational Skills
- PBI
- Team building
- Reliability
- Problem-Solving
- Analytical Skills
- Adaptability
- Task Prioritization
- Written Communication
- Teamwork and Collaboration
- Analytical Thinking
- SIMON
- Manage daily fulfillment for client teams
- Self Motivation
- Professional Demeanor
- Problem-solving abilities
- Interpersonal Communication
- Professionalism
- Attention to Detail
- Effective Communication
- Decision-Making
- Excellent Communication
- Interpersonal Skills
Online Profiles - Linkedin
https://www.linkedin.com/in/ebonee-gilmer52a56b17
Timeline
Pension Analyst
Willis Towers Watson
02.2021 - Current
Administrative Assistant
Wilson 5 Service Company
11.2018 - 03.2021
MBA - Accounting and Finance
American InterContinental University
BBA - Specialization in Accounting & Finance
American InterContinental University