EBONEE LOVE
Duncanville
Summary
Highly organized and proactive Administrative Assistant with extensive experience in office management, scheduling, and document coordination. Demonstrated ability to handle confidential information with discretion while providing exceptional support to teams and leadership. Proficient in Microsoft Office Suite, data entry, and customer service, ensuring seamless office operations. Adept at multitasking, problem-solving, and maintaining an efficient workflow. Recognized for strong communication skills, reliability, and adaptability in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dementia Caregiver
Self-Employed
06.2019 - Current
- *Assist grandmother with activities of daily living, promoting independence, and quality of life
*Maintain a safe and clean environment reducing risks and ensuring optimal health outcomes
*Emotional Support, companionship and maintaining social connections to reduce feelings of loneliness.
*Listening and providing comfort during moments of sadness, frustration, or confusion.
*Ensuring the prescribed medications are taken on time and as directed.
*Keeping track of prescriptions, refills, and any changes in the medication regimen.
*Recognizing side effects or adverse reactions and reporting them to a healthcare professional
*Observing any changes in the person’s physical or mental health, such as changes in mobility, mood, or memory.
*Scheduling and attending medical appointments.
*Offering reassurance and validation during moments of confusion or distress.
*Managing finances or assisting the person with paying bills, organizing insurance, or other financial matters.
Assistant Teacher
Childcare Network
01.2022 - 07.2022
- Ensuring the safety and well-being of children at all times.
*Actively supervising children during playtime, meals, and other activities to prevent accidents or injuries.
*Monitoring children’s behavior and managing any conflicts or disagreements in a positive, constructive way.
*Leading arts and crafts, music, storytelling, and outdoor activities to stimulate creativity and learning.
*Supporting children’s learning through activities that encourage cognitive development, such as puzzles, games, and simple problem-solving tasks.
*Assisting children with basic hygiene tasks, such as washing hands, potty training, changing diapers and assisting with toilet training as needed
*Providing emotional support to help children develop social skills, confidence, and independence
*Maintaining a clean and safe environment by ensuring that all play areas and equipment are safe and age-appropriate.
*Building positive, open relationships with parents or guardians and keeping them updated on their child’s progress and daily activities.
*Addressing any concerns or questions parents may have regarding their child’s care or behavior.
*Keeping records of children’s attendance, activities, and developmental milestones.
*Completing paperwork required for licensing, health assessments, or incident reports.
*Ensuring compliance with state and federal regulations regarding childcare and safety standards
*Being prepared to handle emergencies, such as medical incidents, accidents, or unexpected events.
*Administering basic first aid or CPR if necessary, and notifying parents and emergency personnel.
*Following emergency protocols in case of evacuation or natural disasters.
Administrative Office Assistant
Mountain View Community College (Dallas College)
01.2014 - 06.2020
- Maintaining and organizing paper and electronic files, ensuring easy access to necessary documents.
- Updating and entering data into databases and software systems.
- Preparing and organizing reports, presentations, and other documents.
- Greeting clients, visitors, and customers in a friendly and professional manner.
- Handling inquiries, answering questions, and resolving minor issues.
- Assisting other staff members with administrative tasks, such as document preparation, data collection, or event planning.
- Answering and directing phone calls, emails, and other correspondence.
- Taking messages and relaying information to the appropriate person.
Administrative Office Clerk
The Rehab Group
07.2010 - 09.2010
- Maintained filing system and organized patient's documents
- Provided clerical support through data entry, document management, email correspondence
- Answering phones, responding to inquiries, and directing calls to appropriate departments.
- Scheduling patient appointments and confirming them in advance.
- Reminding patients of upcoming appointments and following up on missed sessions.
- Ensuring all forms are properly filled out and up-to-date in patient files.
- Managing office organization and cleanliness to provide a professional environment
Education
Bachelor of Arts - Psychology
University of North Texas At Dallas
Dallas, TX12.2024
Associate of Arts - undefined
Mountain View College
Dallas, TX08.2019
High School Diploma - undefined
Duncanville High School
06.2009
Skills
- Customer service
- Clerical support
- Office Management
- Data Entry/Recordkeeping
- Caregiver Support/Dementia Care
Accomplishments
- 10+ Years of Administrative Experience – Successfully managed office operations, scheduling, and data organization to enhance efficiency.
- Dementia Caregiver (7+ Years) – Provided compassionate care and advocacy for a loved one with vascular dementia, developing strong problem-solving, emotional intelligence, and crisis management skills.
- Leadership & Mentorship – Recognized by the National Society of Leadership and Success for outstanding academic and leadership achievements.
- Mental Health Advocacy – Earned certification as an Adult Mental Health First Aider, demonstrating knowledge in crisis intervention and mental health awareness.
Certification
- Mental Health First Aid USA certification – National Council for Behavioral Health.
Timeline
Assistant Teacher
Childcare Network
01.2022 - 07.2022
Dementia Caregiver
Self-Employed
06.2019 - Current
Administrative Office Assistant
Mountain View Community College (Dallas College)
01.2014 - 06.2020
Administrative Office Clerk
The Rehab Group
07.2010 - 09.2010
Associate of Arts - undefined
Mountain View College
High School Diploma - undefined
Duncanville High School
Bachelor of Arts - Psychology
University of North Texas At Dallas
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