Ebonee Rasul
Apopka
Summary
To join a team where I can utilize my leadership skills as a management professional with a strong track record of driving organizational success. I am skilled in strategic planning and adaptable to changing business needs, known for fostering team collaboration and delivering results in diverse environments. Highly reliable and focused, I am committed to achieving operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Private Caregiver
Self-employeed
11.2023 - Current
- Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
- Developed tailored care plans based on individual client needs, fostering independence and dignity.
- Monitored client health conditions, promptly reporting changes to family members and medical professionals.
- Coordinated transportation for clients to appointments, promoting access to necessary healthcare services.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Mental Health Therapist
A Core Connection
06.2022 - 10.2023
- Provide Individual/Family Therapy
- Provided supportive mental health services to clients in home and virtual settings to promote emotional well-being
- Built trusting relationships to encourage engagement and open communication
- Assisted clients with coping skills, emotional regulation,and daily problem-solving
- Collaborated with families and care teams to support client goals and continuity of care
- Maintained accurate documentation and communicated client progress or concerns appropriately
- Supported clients in improving daily functioning, independence, and social skills
General Manager
Wawa
03.2019 - 07.2021
- Execute Organizational Initiatives
- Drive Sales and Manage Controllables to maximize profit
- Hire and Train both seasoned and new talent
- Maintain brand standards
- Provide outstanding customer service
- Build schedules that accommodate consumer needs (based on trends, community, etc.)
- Manage labor and ensure store is properly staffed
- Lead my team, to not only meet but exceed company expectations
District Sales Manager
Pepsico/ Frito Lay North America
01.2016 - 03.2019
- Responsible for managing Sales Growth, Inventory, Market Share Growth, People Development, and Performance Development
- Build and push brand development, to maximize brand performance and grow market share
- Support Zone in realignment and reengineering projects, that increase route efficiency
- Lead Quarterly District Meetings with my team, to promote momentum around sales objectives, as well as recognize my team for both individual and team performance
- Created a Safety Initiative, to push the company's Safety Agenda, that was Regionally recognized.
- Served as Zone's Safety Subject Matter Expert (SME) and currently as the SME for Diversity and Inclusion
- Currently lead the zone in physical inventory completions, service requirements, and employee online module/learning completions
- Establish strong business relationships with Mass Merchants, Supermarket, Independent, Convenience, and Drug Chain leadership
- Create and manage employee schedules to accommodate staffing needs within my District
- Ensure customer service complaints are addressed and resolved promptly
- Conduct periodic business reviews and maintain effective communication with our account business partners, to promote retention
Assistant Store Manager
Walmart
02.2012 - 12.2015
- Supervised over 100 employees, ranging from the front end of the store, to the backroom
- Collaboratively worked with colleagues to ensure store sales goals were met
- Developed and managed employee schedules to accommodate operational staffing needs
- Managed daily store operations through the hiring and training of store personnel
- Ensured customer experience complaints were addressed and resolved promptly
- Rigorously worked on the sales floor to correct on-hand and availability gaps/errors
- Closely assisted general store manager with the organization and implementation of new salesfloor and backroom programs/processes
Substitute Teacher
Leon County Schools
01.2009 - 04.2009
- Implemented lesson plans to facilitate individual student success in accordance with key learning objectives
- Maintained classroom safety and trained in de-escalation techniques
- United student families with school and local community resources as needed
Education
Master of Social Work - undefined
University of Georgia
Athens, GA05-2010
Home Health Aide Diploma - undefined
Southern Technical Institute
Orlando, FL01-2022
Bachelor of Social Work - undefined
Florida Agricultural and Mechanical University
Tallahassee, FL05-2009
Skills
- Passion for people
- Passion for students to reach their full potential
- Solution oriented
- Determination to assist individuals in removing barriers
- Resourceful
- Attentive
- Strong ability to motivate and inspire
- Ability to lead a sales team to achieve sales goals and objectives, reward and recognize team accomplishments, lead charge for company initiatives and roll outs, build trust and gain momentum from team, during organizational change
- Ability to build lasting business relationships within the community, train large work groups of 50 employees, and build schedules for staffing needs within the company
- Effective interpersonal and communication skills
- Detail oriented
- Proficiency in Microsoft Word and PowerPoint programs
Affiliations
- Delta Sigma Theta Sorority, Incorporated
- Phi Alpha National Social Work Honor Society
- National Association of Social Workers (NASW)
Certification
- Certified Mental Health Target Case Manager
- CPR Certified- Red Cross
- Certification of Completion in Assistance With Self-Administered Medications In An Assisted Living and Home Health Facility
- Certification of Successful Completion in Supported Employment and Social Security Work Incentives from Agency for persons with Disabilities (APD)
Internships
- August 2009- May 2010 Clarke County Department of Family and Children Services, Case Manager Athens, GA
- Provided intensive case management to clients and their families
- Co-facilitated investigations on allegations of abuse and neglect
- Educated clients on protective measures to maintain child safety through the development of family safety plans
- Referred children and families to necessary community services
- January-May 2009 Leon County Public Defender's Office, Social Work Court Advocate
- Prepared psychosocial assessments in support of defense counsel
- Attended interdisciplinary staffing meetings for clients and contributed observations of clients
- Provided supportive services to clients while implementing court mandated treatment plans
- Linked clients with rehabilitative community services
Timeline
Private Caregiver
Self-employeed
11.2023 - Current
Mental Health Therapist
A Core Connection
06.2022 - 10.2023
General Manager
Wawa
03.2019 - 07.2021
District Sales Manager
Pepsico/ Frito Lay North America
01.2016 - 03.2019
Assistant Store Manager
Walmart
02.2012 - 12.2015
Substitute Teacher
Leon County Schools
01.2009 - 04.2009
Master of Social Work - undefined
University of Georgia
Home Health Aide Diploma - undefined
Southern Technical Institute
Bachelor of Social Work - undefined
Florida Agricultural and Mechanical University