Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eboney Rose King-Boston

San Antonio

Summary

Results-driven and detail-oriented professional with strong analytical, communication, and organizational skills. Adept at reviewing information for accuracy, conducting research, maintaining confidentiality, and preparing clear written documentation. Quick learner with the ability to interpret policies and procedures, identify inconsistencies, and manage multiple responsibilities in fast-paced environments. Committed to professionalism, integrity, and providing high-quality support while working independently or as part of a team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Claims Adjuster

United Services Automobile Association
San Antonio, TX
02.2024 - Current

Investigated and evaluated a diverse caseload of auto claims, ensuring thorough and accurate assessment.

Conducted interviews with policyholders, witnesses, and relevant parties to gather comprehensive information for claim investigation.

Determined coverage by meticulously reviewing policy documents and applicable regulations.

Assessed property damage and personal injuries, utilizing industry-standard tools and techniques to estimate repair or replacement costs.

Negotiated fair and equitable settlements with claimants, legal representatives, and third parties, striving for prompt resolution.

Maintained detailed and organized claim files, documenting all activities, findings, and communications.

Collaborated with clients to gather necessary information for effective claim resolution.

Teacher Assistant

San Antonio Independent School District
San Antonio, TX
09.2015 - 01.2024

Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Modeled and taught basic and advanced social skills, conflict
management techniques and study approaches to students.
Prepared and collated teaching materials to help students better understand learning concepts.

Called parents and reach out to staff to schedule yearly ARD meetings.

Monitored classroom behavior, implementing positive reinforcement strategies to maintain a conducive learning environment.

Collaborated with educators to adapt materials and resources for students with special needs.

Direct Support Professional

San Antonio State Supported Living Center
San Antonio, TX
05.2005 - 03.2016

Facilitated daily living activities to enhance individual independence and quality of life.

Collaborated with interdisciplinary teams to develop and implement personalized care plans.

Monitored behavioral and emotional health, providing immediate support as needed.

Trained new staff on best practices for client interaction and safety protocols.

Maintained clean, safe, and well-organized patient environment.

Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

High School Diploma -

Sam Houston High School
San Antonio, TX
05-2002

Skills

  • Strong attention to detail and ability to review documents carefully for accuracy and completeness
  • Effective communication and interpersonal skills used to gather information and assist individuals professionally
  • Able to analyze information, identify inconsistencies, and make sound decisions using critical thinking skills
  • Knowledge of maintaining confidentiality and handling sensitive information responsibly
  • Comfortable using computer systems, databases, and technology to complete research and administrative tasks
  • Strong written communication skills with the ability to prepare organized reports and professional documentation
  • Quick learner capable of understanding policies, procedures, and legal guidelines
  • Ability to work independently, manage multiple tasks, and meet deadlines in fast-paced environments
  • Team-oriented with experience supporting others and providing quality customer service
  • Committed to professionalism, integrity, and following established rules and procedures
  • Customer service

Certification

  • Adjuster All Lines License No. 3169523 expiration: 04/27/2028. Adjuster Prelicensing
    Education Certificate Of Completion 08/13/2023.

Timeline

Claims Adjuster

United Services Automobile Association
02.2024 - Current

Teacher Assistant

San Antonio Independent School District
09.2015 - 01.2024

Direct Support Professional

San Antonio State Supported Living Center
05.2005 - 03.2016

High School Diploma -

Sam Houston High School