Eboni Bellejambe
Queens,NY
Summary
Results-driven management professional with experience leading teams, driving sales, and ensuring exceptional customer service. Skilled in operations, staff training, and process improvement, with a track record of exceeding performance goals and delivering operational excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Station Manager
Enterprise Rent-A-Car
Queens, NY
08.2025 - Current
- Oversaw daily branch operations, managing a 300+ vehicle fleet at a busy airport location.
- Supervised and trained a team of 15+ employees, ensuring strong performance and teamwork.
- Delivered excellent customer service, consistently achieving high ESQi scores.
- Increased revenue by driving sales of protection products, upgrades, and other services.
- Managed fleet utilization, scheduling, and preventative maintenance to reduce downtime.
- Oversaw staff scheduling, training, and performance evaluations to enhance team efficiency.
- Managed daily operations to ensure optimal vehicle availability and service quality.
Assistant Manager
Enterprise Rent-A-Car
Jamaica, NY
06.2025 - 08.2025
- Supported branch operations and trained new hires and management trainees, helping them understand branch procedures and customer service standards.
- Delivered excellent customer service, contributing to top ESQi scores.
- Assisted in growing branch revenue by driving sales of protection products and upgrades.
- Managed scheduling, fleet assignments, and vehicle maintenance to ensure branch efficiency.
- Helped build and maintain partnerships with dealerships, body shops, and insurance companies.
Manager's Assistant
Enterprise Rent-A-Car
The Bronx, NY
01.2022 - 06.2025
- Completed Enterprise’s intensive management training program, gaining hands-on experience in customer service, sales, fleet management, and financial controls.
- Assisted in training and mentoring new staff, improving team performance and branch efficiency.
- Consistently exceeded sales goals and received recognition for customer service excellence.
- Developed leadership, problem-solving, and operational skills to prepare for advancement to management roles.
Assistant Manager
Extra Space Storage
The Bronx, NY
01.2021 - 01.2022
- Managed daily facility operations, including rentals, move-ins/move-outs, and maintenance.
- Trained and coached staff, improving performance and ensuring high-quality customer service.
- Assisted in achieving occupancy and sales goals by promoting available units and processing leases efficiently.
- Handled cash, billing, and daily deposits accurately in compliance with company policies.
- Maintained facility appearance and safety standards through regular inspections and maintenance.
- Supported management with reports, audits, and operational improvements to increase efficiency and profitability.
Pharmacy Technician
Shop Rite
New Rochelle, NY
02.2020 - 06.2021
- Assisted pharmacists in preparing and dispensing prescription medications accurately and efficiently.
- Processed prescription orders, verified patient information, and maintained accurate pharmacy records.
- Provided excellent customer service by answering questions, addressing concerns, and educating patients on proper medication use.
- Assisted with inventory management, including stocking, labeling, and organizing medications.
- Ensured compliance with state and federal regulations, including HIPAA and controlled substance handling.
- Operated pharmacy software to manage prescriptions, refill requests, and insurance billing.
Education
Bachelor of Science - Business Administration
SUNY College At Old Westbury
Old Westbury, NY06.2020
Associate of Science - Business Administration
Westchester Community College
Valhalla, NY06.2018
Skills
- Leadership & Team Management
- Employee Training & Development
- Customer Service Excellence
- Sales & Revenue Growth
- Fleet & Facility Management
- Financial Management & Cost Control
- Operations & Process Improvement
- Inventory & Asset Management
- Compliance & Safety Standards
- Microsoft Office & Industry Software
Timeline
Station Manager
Enterprise Rent-A-Car
08.2025 - Current
Assistant Manager
Enterprise Rent-A-Car
06.2025 - 08.2025
Manager's Assistant
Enterprise Rent-A-Car
01.2022 - 06.2025
Assistant Manager
Extra Space Storage
01.2021 - 01.2022
Pharmacy Technician
Shop Rite
02.2020 - 06.2021
Bachelor of Science - Business Administration
SUNY College At Old Westbury
Associate of Science - Business Administration
Westchester Community College