Eboni Copeland

Oversaw after-school tutoring sessions to enhance student learning outcomes. Collaborated with educators to identify areas for student improvement and tailored support accordingly. Championed a nurturing educational atmosphere at Simon Elementary School.

• Implemented interactive teaching methods for core academic subjects, fostering an engaging and inclusive classroom environment for elementary students.
• Designed and implemented tutoring strategies for individual and small group sessions to improve student comprehension and performance during after-school programs and the school year.
• Facilitated collaboration with colleagues to enhance student academic and social-emotional development.
• Designed and facilitated small group sessions focused on identifying and resolving learning gaps to achieve performance benchmarks.
• Conducted comprehensive data analysis and reporting to identify gaps and measure performance outcomes effectively.
• Streamlined scheduling and led group sessions to meet project milestones while optimizing resource alignment with performance goals.

• Consistently achieved and outperformed personal sales objectives set by management to contribute to overall business success.
• Acquired comprehensive understanding of merchandise and delivered exceptional customer service.
• Collaborated with account managers to enhance revenue generation strategies.
• Developed and optimized digital marketing campaigns aimed at increasing interaction with returning customers.
• Supported accurate inventory management through detailed stock counting and assessment processes.

• Conducted outreach calls to families to provide support and guidance in accessing available assistance.
• Scheduled and confirmed appointments to optimize client engagement.
• Conducted weekly evaluations of confirmed calls to ensure quality and effectiveness.
• Addressed customer inquiries and complaints with efficiency to elevate overall satisfaction.

• Provided self instructional courses based upon self- esteem, respect, and confidence for grades 3-5
• Assisted with problematic instructional difficulties and homework assistance for grades 3-5

• Assist students, grades K – 8 with understanding English and other curriculars ; validated their understanding of information and check homework for accuracy
• Managed engagement activities to include wellness, social, and the arts

• Assisted assigned personnel as needed in Kleist Hall
• Answer and directed phone calls for residential guests
• Submitted requests for room assistance or maintenance needed