Eboni Denton
Chicago,IL
Summary
Effective Unit Secretary eagerly pursuing a Unit Secretary role to utilize in-depth knowledge of nurse station duties and patient documentation. Skilled in patient database management and medical billing protocols illustrated over 5 years of superior performance in the healthcare sphere.
Overview
10
10
years of professional experience
Work History
Unit Secretary
Cook County Health
Chicago , IL
01.2021 - Current
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Completed relevant insurance and other claim forms.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Communicated with patients with compassion while keeping medical information private.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Administrative Assistant
Advocate Christ Medical Center
Rosemont , IL
02.2018 - 01.2021
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Scheduled appointments between clients and customers and internal staff members.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Crew Manager
McDonald's
Naperville, IL
01.2014 - 01.2018
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Managed disciplinary actions such as suspensions or terminations according to company policies.
- Recruited qualified candidates for open positions through various job boards and online resources.
- Conducted regular performance reviews with crew members to provide feedback on their performance.
- Developed weekly schedules for crew members to ensure adequate coverage of shifts.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
High School Diploma -
Waubonsie Valley
Aruora IL05-2015
Skills
- Patient Database Management
- Medication Inventory
- Incoming Call Management
- Medical Billing Protocol
- Follow-Up Appointment Scheduling
- Incoming Call Reception
- Insurance Claims
- Patient Chart Maintenance
- Insurance Verification
- Training and Coaching
- Customer Service
Timeline
Unit Secretary
Cook County Health
01.2021 - Current
Administrative Assistant
Advocate Christ Medical Center
02.2018 - 01.2021
Crew Manager
McDonald's
01.2014 - 01.2018
High School Diploma -
Waubonsie Valley
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