Eboni Denton
Chicago,IL
Summary
Results-driven individual with a background in medical documentation and customer relationship management. Proven ability to enhance patient experience and maintain accurate records, ready to support organizational goals in a healthcare setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ward Clerk
John H. Stroger, Jr. Hospital of Cook County
Chicago, Illinois
01.2020 - 03.2025
- Managed patient records and ensured accurate data entry into hospital systems.
- Assisted in scheduling appointments and managing patient flow within the department.
- Processed admission paperwork while ensuring compliance with hospital procedures.
- Provided exceptional customer service to patients and families during their visits.
- Responsible for greeting visitors, answering phones and providing general information.
- Trained new clerks on hospital protocols and operational procedures for efficiency.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Organized and maintained filing system for medical records and documents.
Team Leader Manager
Footlocker Retail
Chicago, Illinois
01.2015 - 01.2020
- Coordinated daily operations to ensure smooth workflow across departments.
- Trained new employees on company processes and safety protocols.
- Managed schedules to optimize resource allocation and staff efficiency.
- Facilitated communication between team members and upper management.
- Maintained records of employee performance reviews.
- Ensured that deadlines were met by setting realistic goals.
Education
High School Diploma -
Waubonsie Valley High School
Aurora, IL05-2015
Skills
- Patient record management
- Data entry accuracy
- Appointment scheduling
- Hospital compliance
- Medical documentation
- Customer relationship management
- Paperwork coordination
- Healthcare experience
- Patient assistance
- Data entry
- Speed typing
- Letter typing
- Cash handling
Accomplishments
- Skilled in Epic, Microsoft word , excel , etc
- Typing up to 75 words per minute
Certification
- CPR & BLS certified
References
References available upon request.
Timeline
Ward Clerk
John H. Stroger, Jr. Hospital of Cook County
01.2020 - 03.2025
Team Leader Manager
Footlocker Retail
01.2015 - 01.2020
High School Diploma -
Waubonsie Valley High School
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