Eboni Mitchell
Jacksonville,FL
Summary
Dynamic professional with a proven track record at Amazon, adept in leveraging order picking and interpersonal communication skills to exceed productivity goals and foster team collaboration. Demonstrated ability to enhance customer satisfaction and team productivity, achieving a significant improvement in order fulfillment efficiency. Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.
Overview
5
5
years of professional experience
Work History
Picker
Amazon
11.2023 - 03.2024
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Assisted in reducing product damage through careful handling of items during the picking process.
Sales Associate
Walmart
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
DTLR
03.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Volunteer
Lutheran Services Florida
08.2019 - 02.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Supported student physical, mental, and social development using classroom games and activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Education
No Degree - Political Science
Bethune Cookman University
Daytona Beach, FLNo Degree - Paralegal Studies
Daytona State College
Daytona Beach, FLHigh School Diploma -
Terry Parker High School
Jacksonville, FL06.2021
Skills
- Order Picking
- Barcode Scanners
- Order Preparation
- Warehouse Safety
- Parent-Teacher Communication
- Oral communication
- Small Group Instruction
- Customer Service
- Teamwork and Collaboration
- Time Management
Timeline
Picker
Amazon
11.2023 - 03.2024
Sales Associate
Walmart
10.2021 - 05.2022
Sales Associate
DTLR
03.2021 - 11.2021
Volunteer
Lutheran Services Florida
08.2019 - 02.2021
No Degree - Political Science
Bethune Cookman University
No Degree - Paralegal Studies
Daytona State College
High School Diploma -
Terry Parker High School
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