Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Director of Human Resources/Senior Payroll Manager
Opulent Transport
01.2022 - 04.2025
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Successfully managed year-end processes including W-2 issuance, ensuring accurate reporting of employee earnings and tax withholdings.
Developed effective internal controls for payroll processes, reducing the risk of fraud or errors in financial reporting.
Responded promptly and professionally to employee inquiries regarding pay-related issues, demonstrating excellent customer service skills.
Calculated deductions and processed payroll for employees.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Coordinated new hire and termination processes to facilitate smooth operations.
Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Processed payroll garnishments such as tax liens and child support.
Accomplished multiple tasks within established timeframes.
Set aggressive targets for employees to drive company success and strengthen motivation.
Ensured compliance with FMCSA/D.O.T. regulations though diligent monitoring of drivers log, schedules and compliance documents and drug testing polocies.
Pre-School Educator
Precious Moments Learning Center
06.2015 - 01.2022
Enforce all administration policies and rules governing students.
Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills.
Developed age-appropriate lesson plans tailored to individual student needs, promoting intellectual curiosity and growth.
Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
Perform administrative duties such as cafeteria monitoring, and bus driving and loading and unloading students.
Contributed to the development of school-wide policies and procedures related to early childhood education, ensuring consistency in instructional quality across classrooms.
Dispatch Operator
TKB Transport
06.2015 - 09.2021
Schedule drivers to make deliveries and pick up packages or shipments from customers.
Communicate with customers to record details about shipments, arrange pick up times and discuss any special handling issues.
Review drivers’ logs and maintain various records, such as those pertaining to dispatched calls, vehicle repair, freight bills, and arrival times.
Monitored driver performance and provided constructive feedback for continuous improvement.
Ensured compliance with FMCSA/D.O.T. regulations through diligent monitoring of driver logs and schedules and compliance documents and drug testing.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Accounts Payable Lead Clerk/D.O.T. Assistant
Express Energy Services
05.2007 - 06.2015
Performed full cycle matching, batching, coding, and managing of reports in Excel.
Planned, organized, and controlled the payable process flow.
Researched vendor statements and reviewed invoices for appropriate documentation and approval, prior to payment.
Processed authorizations for expenditure and check and wire request forms.
Prepared vendor checks for mailing, account reconciliations and coding using electronic A/P processing system.
Conducted vendor payment research, corresponding with vendors and internal/external customers via phone and email.
Supported timely month-end closings through accurate expense categorization and prompt data entry.
Generated spreadsheet such as Excel for the fuel incentive rewards program and posted on credit card module in software system.
Managed a high volume of invoices while maintaining strict attention to detail regarding coding accuracy and approval requirements.
Printed manifest reports in our accounts payable system to show outstanding invoices to be paid.
Arranges documentation and reports for follow up or response to tracer actions.
Performs office duties such as posting regulations, files maintenance and routine office correspondence.
Conducts analysis of transportation requests to determine most cost-effective mode of transport.
Ensured accuracy of financial statements by reconciling General Ledger accounts on a monthly basis, identifying discrepancies, and applying necessary corrections.
Contributed to the implementation of new accounting software, resulting in increased efficiency within the Accounts Payable department.
AP/AR Clerk
Waste Management
01.2000 - 05.2007
Verifies and posts details of business transactions, such as funds received and disbursed, and totals accounts.
Computes and records charges, refunds, cost of lost or damaged goods, and similar items.
Types vouchers, invoices, checks, account statements, reports, and other records.
Processes and keys cash receipts and processes billing requests and manual invoices.
Alphabetizes and files invoices. Annually purges and prepares files for archive storage.
Maintains print-outs related to accounts receivable.
Prepares all necessary documentation to assure bank approval and payment of invoices processed against letters of credit.
Education
Houston Community College
01.2000
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Kashmere Senior High School
01.1997
Skills
Administrative Management
Human Resource/Benefit Management
Microsoft Office, Teams, Outlook
Operations Compliance Management
Policy and Procedure Development
Quality Assurance / Quality Control
Staff and Vendor Relationships
HRIS applications (UltiPro, People Soft Enterprise Human Resources, ADP, AS400, Oracle, HRMS, Kronos, etc)
Records management
Payroll administration
Timeline
Director of Human Resources/Senior Payroll Manager