Eboni Rennie
Centralia,WA
Imagination is everything. It is the preview of life’s coming attractions.
Albert Einstein
Overview
16
16
years of professional experience
Work History
Material Handler
Michaels Distrubution Center
08.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
Fresh Cut Clerk
Safeway
09.2017 - 11.2018
- Wrote out and prepared deli tray and special orders.
- Received inventory and verified receipt of ordered products.
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy.
- Prepared deli cases by placing products in fresh pans and rotating products.
Accounting Clerk
Coggin Chevy At The Avenues
02.2015 - 01.2016
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and payroll.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Identified and resolved internal accounting variances, promoting data accuracy.
Clinical Trial Coordinator
Ordertaking.com
03.2013 - 07.2014
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
Arcade and Bowling Technician
Latitude 360
04.2011 - 07.2013
- Reported equipment defects to manufacturers, handling warranty claims and coordinating shipping details for expedited product replacement.
- Managed online and physical software updates for arcade systems spanning eras, supporting aging infrastructure with regular manufacturer updates.
- Maintained and performed regular, standardized checklists for assessment and repair, coordinating and staggering machines to keep arcade operational.
Customer Service Representative for Verizon Wireless
ACS, INC.
08.2008 - 08.2009
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained up-to-date knowledge of product and service changes.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
After Hours Call Center Agent
The Alarm Center
09.2007 - 06.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Education
Advanced Data Analytics
GED -
Business Administration And Management
Skills
- Honesty and Integrity
- Vendor Relationships
- Product Knowledge
- Management Interaction
- Weights and Measurements
- Product Sales and Promotion
- Signage Updates
- Returns and Exchanges
- Stocking and Replenishing
- Obstacle Removal
- Customer Experience
- Store Policies and Procedures
- Motivated Team Player
- Meeting Sales Goals
- Customer Satisfaction
- Energy and Physical Stamina
- Regulatory Guidelines
- Mentoring
- Skid Breakdown
- Update Accounts
- Enter Data
- Organization and Categorization
- Willingness to Learn
- Adaptable and Flexible
- Inventory Recordkeeping
- Deductive Reasoning
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Company Guidelines
- Purchase Order Review
- Computer Proficiency and Microsoft Office
- Accident Prevention
- Honesty and Integrity
- POS Systems
- Assembly and Production
- Customer Service
- Work Assignments
- Material Packaging
- Load Palletizing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Material Handler - Michaels Distrubution Center
08.2023 - Current
Fresh Cut Clerk - Safeway
09.2017 - 11.2018
Accounting Clerk - Coggin Chevy At The Avenues
02.2015 - 01.2016
Clinical Trial Coordinator - Ordertaking.com
03.2013 - 07.2014
Arcade and Bowling Technician - Latitude 360
04.2011 - 07.2013
Customer Service Representative for Verizon Wireless - ACS, INC.
08.2008 - 08.2009
After Hours Call Center Agent - The Alarm Center
09.2007 - 06.2008
Google - , Advanced Data Analytics
South Puget Sound Community College - GED,
Keiser University - , Business Administration And Management