Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eboni Reynolds

Bowie,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Health Aide

Gt Independence
03.2020 - 12.2023
  • Improved patient comfort by providing attentive and compassionate care.
  • Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
  • Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
  • Contributed to a positive work atmosphere through effective teamwork, communication, and collaboration with colleagues.

Patient Scheduler

Providence Hospital Medical
04.2017 - 04.2019
  • Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
  • Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
  • Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
  • Verified insurance coverage and obtained pre-authorizations.

Receptionist

Lawrence Family Medicine
08.2014 - 02.2017
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Health Information Technology

Montgomery College
Rockville, MD

High School Diploma -

Washington Latin Pcs Upper School
Washington, DC
06.2014

Skills

  • Medical billing experience
  • HIPAA Compliance
  • Patient Registration
  • Data entry proficiency
  • Fiscal reporting
  • Customer Service
  • Customer service support
  • Payment Processing
  • Administrative Support
  • Bookkeeping
  • Time Management
  • Telephone skills

Certification

  • Medical Billing & Coding Training - 2024
  • Certified Health Aide, Gt Independence

Timeline

Health Aide

Gt Independence
03.2020 - 12.2023

Patient Scheduler

Providence Hospital Medical
04.2017 - 04.2019

Receptionist

Lawrence Family Medicine
08.2014 - 02.2017

Health Information Technology

Montgomery College

High School Diploma -

Washington Latin Pcs Upper School

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Eboni Reynolds