Eboni T. Nelson
Macon
Summary
Seeking a position in an established company that will allow me to offer solid foundation in leadership and operations management by utilizing my ambitious spirit, drive to succeed and promotional skills to assist in achieving the company’s vision.
Brings strong ability to quickly grasp complex concepts and apply analytical and problem-solving skills effectively.
Overview
26
26
years of professional experience
Work History
General Manager of Operations
Gilmer Warehouse LLC
11.2016 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Implemented technology upgrades which resulted in increased workflow efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Line supervisor
Purdue Farms INC.
01.2007 - 01.2016
- Responsible for the daily operations and functions of the cook plant division
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
Sales Consultant
Room Store
01.2005 - 01.2007
- Provide assistant and knowledge to customer looking to purchase furniture
Customer Service Supervisor
Old Navy
01.2003 - 01.2006
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Held training classes and orientation classes for new hire
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
Office Assistant/Parent Aide
Economic Opportunist Council (E.O.C)
01.1999 - 01.2003
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported parents in developing routines and schedules, resulting in better time management and reduced stress within the household.
- Documented children's growth and development.
Education
Ogeechee Tech College -
Ogeechee Tech College
Savannah, Ga.Skills
- Operations management
- Workplace safety
- Six Sigma- Green Belt
- First aid and CPR
- P&L management
- Multitasking and organization
- Alchemy
- Administrative support
- JJ Keller/ Dispatching
- Onboarding
- Microsoft 365
- Excell, Word, Power Point
Timeline
General Manager of Operations
Gilmer Warehouse LLC
11.2016 - Current
Line supervisor
Purdue Farms INC.
01.2007 - 01.2016
Sales Consultant
Room Store
01.2005 - 01.2007
Customer Service Supervisor
Old Navy
01.2003 - 01.2006
Office Assistant/Parent Aide
Economic Opportunist Council (E.O.C)
01.1999 - 01.2003
Ogeechee Tech College -
Ogeechee Tech College
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