Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ebonie Lumpkin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

16
16
years of professional experience

Work History

Cleaning Professional

Clean By Lucy II, Inc
05.2023 - Current
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Supervised supplies in inventory and submitted reorder requests.

Sanitation Crew Member

PSSI Sanitation
09.2020 - 10.2021
  • Maintained neat, clean and sanitized work areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.

Production Worker

Claxton Poultry
03.2019 - 01.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Inspected finished products for quality and adherence to customer specifications.

PCA

Rescare Home Healthcare
03.2016 - 11.2020
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.

Gas Station Clerk

Gary's Mini Mart
01.2014 - 01.2016
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Sales Associate

Dollar general
01.2014 - 01.2015
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Administration /Personal Assistant

HAPPY HELPING HANDS
01.2009 - 01.2011
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Used discretion when handling confidential information.

Waitress/Team Member

MCDONALDS
01.2008 - 01.2009
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

GED -

HART COUNTY ADULT LITERACY
Hartwell, GA
01.2006

Skills

  • Sanitization techniques
  • Carpet cleaning
  • Deep cleaning expertise
  • Conflict resolution
  • Adaptability and flexibility
  • Strong work ethic
  • Chemical handling
  • Attention to detail
  • Sanitation Practices
  • Restroom Servicing
  • Safety Standards and Protocols
  • Quality Assurance
  • Equipment Operation
  • Customer Service
  • Microsoft Office Proficiency
  • Strong Work Ethic
  • General Office Skills
  • Customer Service
  • Computer Savvy
  • Excellent verbal communication
  • Microsoft Office
  • Typing 65 WPM
  • Attention to detail
  • QuickBooks
  • Filing and data archiving
  • Care Plan Assessment
  • First Aid and Safety
  • Housekeeping
  • Elder Care
  • Special Needs Care

References

Available upon request

Timeline

Cleaning Professional

Clean By Lucy II, Inc
05.2023 - Current

Sanitation Crew Member

PSSI Sanitation
09.2020 - 10.2021

Production Worker

Claxton Poultry
03.2019 - 01.2020

PCA

Rescare Home Healthcare
03.2016 - 11.2020

Gas Station Clerk

Gary's Mini Mart
01.2014 - 01.2016

Sales Associate

Dollar general
01.2014 - 01.2015

Administration /Personal Assistant

HAPPY HELPING HANDS
01.2009 - 01.2011

Waitress/Team Member

MCDONALDS
01.2008 - 01.2009

GED -

HART COUNTY ADULT LITERACY

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