Compassionate Certified Nursing Assistant with experience at Favorite Staffing, skilled in patient care and HIPAA compliance. Proven ability to enhance patient outcomes through effective communication and teamwork. Adaptable in fast-paced environments, consistently delivering emotional support and maintaining safety standards to foster a healing atmosphere.
Overview
2026
2026
years of professional experience
Work History
Behavioral Health Technician
Youth Villages
12.2023 - Current
Assisted in monitoring patient behavior and providing support during therapeutic activities.
Documented patient progress and observations to ensure accurate reporting and care continuity.
Collaborated with healthcare team to implement individualized treatment plans for patients.
Maintained a safe and clean environment conducive to patient recovery and well-being.
Engaged patients in therapeutic exercises to promote mental health awareness and coping strategies.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Behavior Technician
Centers for Youth and Families
07.2020 - 2023
Served as primary point of contact for parents and youth, communicating updates, resolving concerns, and ensuring understanding of incidents or decisions.
Provided calm, solution-focused support during escalated situations, helping individuals de-escalate and return to routine safely.
Collected and documented detailed information on incidents and daily activity using professional reporting standards.
Coordinated with internal teams to follow up on action plans, ensure follow-through, and maintain consistent service.
Facilitated structured activities and schedules to promote engagement, accountability, and positive participation.
Delivered clear explanations and next steps to families, ensuring expectations and procedures were understood.
Managed sensitive conversations with professionalism, confidentiality, and empathy.
Anticipated questions and provided proactive communication to prevent misunderstandings or repeat issues.
Monitored for recurring issues and reported patterns to leadership to support program improvements.
Certified Nursing Assistant
Favorite Staffing
2018 - 2023
Assisted patients with daily living activities, promoting comfort and independence.
Monitored vital signs, ensuring accurate documentation and timely reporting to nursing staff.
Collaborated with healthcare team to implement individualized care plans for optimal patient outcomes.
Provided emotional support to patients and families, fostering a compassionate care environment.
Maintained cleanliness and organization of patient areas, adhering to safety and hygiene protocols.
Responded promptly to patient needs, demonstrating adaptability in fast-paced healthcare settings.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.