Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Ailsworth

Houston,TX

Summary

Motivated and dependable professional with a strong background in safety operations, customer service, and facility support. Proven experience in maintaining safe environments, resolving issues quickly, and delivering excellent service in both construction and public service roles. Eager to bring leadership, organization, and dedication.

Overview

8
8
years of professional experience

Work History

Safety Attendant

OnPoint Construction
01.2019 - Current
  • Monitor construction site activities and enforce safety regulations
  • Conduct routine inspections and report safety hazards promptly
  • Communicate with crews and supervisors to maintain a safe work environment
  • Support general site upkeep and cleanliness
  • Help promote a culture of safety and compliance on job sites

Mail Carrier

United States Postal Service (USPS)
04.2020 - 01.2023
  • Delivered mail and packages accurately to residential and business customers
  • Maintained excellent customer service while handling inquiries and complaints
  • Ensured safe and efficient completion of daily delivery routes
  • Collected outgoing mail and handled delivery exceptions professionally
  • Operated USPS vehicles and followed safety and security standards

Assistant Manager

Extra Space Storage
04.2017 - 01.2019

Delivered exceptional customer service by assisting clients with storage solutions and addressing inquiries professionally


Closed rental agreements, upsold insurance, and promoted additional products to drive revenue


Maintained facility cleanliness, security, and operational standards to ensure a safe and appealing environment


Processed payments, managed accounts receivable, and handled past-due follow-ups


Supported marketing efforts through local outreach to increase occupancy and visibility


Supervised and trained team members to ensure consistent service and adherence to company policies


Utilized point-of-sale systems for accurate transaction processing and cash handling


Resolved customer concerns and operational challenges quickly with strong problem-solving skills


Performed minor facility repairs and coordinated vendor services as needed


Demonstrated excellent time management by balancing multiple priorities in a fast-paced setting


Communicated clearly and professionally with customers, peers, and corporate support teams


Adapted to flexible work schedules, including weekends and holidays

Bank run to do deposits

Education

High School - General Studies

Scarborough High School
Houston, TX

Skills

  • Customer Service Excellence
  • Sales & Leasing Support
  • Safety Monitoring & Compliance
  • Facility Operations & Maintenance
  • Conflict Resolution
  • Leadership & Teamwork
  • Account Management & Payment Processing
  • POS Systems & Cash Handling
  • Time Management & Organization
  • Communication (Verbal & Written)
  • Marketing Support & Outreach
  • Adaptability & Independence

Timeline

Mail Carrier

United States Postal Service (USPS)
04.2020 - 01.2023

Safety Attendant

OnPoint Construction
01.2019 - Current

Assistant Manager

Extra Space Storage
04.2017 - 01.2019

High School - General Studies

Scarborough High School
Ebony Ailsworth