Ebony A. Mack
MBI Health Services
Upper Marlboro,USA
1
Certification
16
years of professional experience
Experienced with psychological theories and teaching methodologies. Utilizes innovative strategies to enhance student learning and engagement. Knowledge of curriculum development and student advisory roles.
Work History
Wrap Services Supervisor
5 Months- Oversaw daily operations, ensuring high-quality service delivery and adherence to healthcare standards.
- Trained and mentored staff on best practices for patient care and operational efficiency.
- Implemented process improvements that enhanced team productivity and client satisfaction.
- Coordinated scheduling to optimize resource allocation and minimize service disruptions.
- Facilitated communication between departments to streamline workflow and enhance collaboration.
- Led strategic meetings to align team goals with organizational objectives, fostering a culture of accountability.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Therapist/Diagnostician
6 Years 10 Months- Conducted clinical evaluations and assessments to inform treatment planning
- Delivered effective, short-term, evidence-based treatment to support client goals
- Individual Therapy
- Facilitated community and family education to enhance support systems
- Provide community and life family education
- Multi Systemic Therapy Backup Supervisor
- Implemented Trauma Recovery Empowerment Model (TREM) for clients
Therapist/Community Support Specialist
8 Years 9 Months- Provide effective, short-term, evidenced based treatment
- Provide effective, short-term, evidence-based based treatment
- Family Therapy
- Provided personalized support through individual therapy
- Delivered trauma-focused cognitive behavioral therapy
- Facilitated family therapy sessions
- Managed group therapy for peer support
- Facilitated couples therapy to enhance relationships
- Evidence based interventions
- Managed case coordination and linkage to Medicaid services
Adjunct Professor, Human Growth and Development
9 Months- Developed training materials to enhance staff knowledge on compliance regulations and protocols.
- Monitored performance metrics, providing feedback to drive continuous improvement initiatives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved student satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Doctorate of Clinical Psychology - Analysis of Help Seeking Behavior of Africans vs. African Americans
Master of Arts - Clinical Psychology, Formation of Internalized Racism in African Americans: How it Impacts self-Esteem
Medical/Dental Education Preparatory Program
Bachelor of Science - Biology, Chemistry
Skills
Training
Staff development
Mentorship
Attention to detail
Complex Problem-solving
Crisis intervention
Team building
Relationship building
Coaching
Staff education
Certification
Psychology Associate Licensure, Washington, DC
Trauma Focused-Cognitive Behavioral Therapy
Trauma Recovery Empowerment Model
Multi Systemic Therapy
ADOS-2
Timeline
Wrap Services Supervisor
MBI Health Services
03.2026 - CurrentRead More
Therapist/Diagnostician
MBI Health Services
10.2019 - CurrentRead More
Therapist/Community Support Specialist
Community Connections
01.2011 - 10.2019Read More
Adjunct Professor, Human Growth and Development
Prince George’s Community College
08.2010 - 05.2011Read More
University of Maryland, Eastern Shore
Bachelor of Science from Biology, Chemistry
Read More
Southern Illinois University
Medical/Dental Education Preparatory Program
Read More
Midwestern University
Master of Arts from Clinical Psychology, Formation of Internalized Racism in African Americans: How it Impacts self-Esteem
Read More
Midwestern University
Doctorate of Clinical Psychology from Analysis of Help Seeking Behavior of Africans vs. African Americans
Read More
INTERNSHIP
- Grand Prairie Services July 2009-July 2010
- Flossmoor, IL
- Training and supervision with adolescent and adult populations
- Provide clinical evaluation and assessment
- Provide effective, short-term, evidenced based treatment
- Provide community and life family education
- Individual Therapy
- Family Therapy
- Group Therapy
- Couple’s Therapy
- Evidenced based interventions
- Case Management/Linkage/Medicaid
- Perform psychological consultations
- Perform psychological assessments
- Documentation and chart keeping
PRACTICA EXPERIENCE
- Gateway Foundation August 2008-July 2009
- Chicago, IL
- Therapy practicum training and supervision with adolescent and adult population
- Specializing in Substance Abuse, Trauma and general psychological issues primarily for a residential treatment facility
- Individual Therapy
- Perform psychological consultations
- Documentation and chart keeping
- Tinley Park Mental Health Center July 2007-June 2008
- Tinley Park, IL
- Diagnostic practicum supervision and training with severe adult population at in-patient hospital
- Clinical interviewing
- Co-facilitated Social Security assessment
- Wrote Progress Notes
- Completed full batteries with written reports that included cognitive, personality and objective testing.
TEACHING EXPERIENCE
- Teacher’s Assistant September 2007
- Downers Grove, IL
- Trained by various assessment faculty to serve as Head TA and assist in the following Courses: Advanced Assessment, Clinical Interviewing, and Intelligence Testing.
- Assist in teaching assigned students by conducting individual checkouts, verifying scoring accuracy, providing guidance in interpretation of results, assisting with report writing, and providing appropriate feedback to students and faculty
- Assist with other training exercises as needed
- Help to manage the departmental testing inventory
- Supervised regularly by licensed psychologist faculty member
- Guest Lecturer for Dr. Diana Semmelhack February 2008
- Gave lecture on Stereotypes and Racism to 1st year graduate students at Midwestern University
- Stressed the importance of awareness surrounding one’s own stereotypes
- Facilitated a discussion on stereotypes and racism
- Guest Lecturer for Dr. Theresa Schultz in Social Psychology March 2008
- River Forest, IL
- Gave lecture on Stereotypes and Racism to 3rd year undergraduate students at Dominican University