Ebony Arceneaux
Beaumont,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Virtual Assistant
ELA Socials
Beaumont, TX
01.2023 - Current
- Provided administrative support to remote clients including scheduling meetings, managing emails and calendars and travel arrangements.
- Screened emails and inbox by creating folders, labels and filters.
- Created content for various social media platforms including Facebook, Instagram, and TikTok.
- Managed social media accounts , posting schedule and respond to comments and messages, improving online business presence.
- Implemented SEO techniques into content creation process to optimize organic reach.
- Create ideas and social media marketing strategies for different brands and platforms.
Crew Member
Wendy's
Lake Jackson, TX
01.2023 - 08.2023
- Performed cashier duties such as taking orders, collecting payments and providing the accurate change.
- Assisted in the preparation of food items such as sandwiches, salads and other menu items in a timely manner.
- Provided excellent customer service to maintain a positive atmosphere for all guests.
- Adhered to health department regulations regarding food handling procedures.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Completed opening and closing tasks such as setting up workstations, storing items into freezer, cleaning surfaces and restocking supplies.
Retail Sales Associate
Ollie's Bargain Outlet
Clute, TX
03.2023 - 07.2023
- Performed cash handling duties such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Unboxed new merchandise, scanning inventory, pricing and restocked shelves in appealing and organized manner to promote items during different seasons and according to the company's guidelines and marketing plans.
- Managed store operations, including inventory management, balancing registers, bank deposits and customer service.
- Implementing annual goals by promoting the company's membership program, by signing up 5 or more customers daily.
Beauty Advisor
Ulta Beauty Inc.
Beaumont, TX
05.2022 - 08.2022
- Performing cashier duties - handling cash, checks and credit card transactions in a timely manner while following company policies and procedures.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Lead store teams in the execution of promotional activities and special events, setting up advertising displays and arranging merchandise to highlight sales.
- Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness.
- Maintaining the sales floor by ensuring the store is replenished throughout the day by restocking products to company standards on shelves and tables, keeping fixtures fully stocked with merchandise.
- Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests and promote product sales.
Cashier
Wing Stop
Humble, TX
10.2018 - 10.2019
- Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases
- Greeted customers and took their orders in a friendly and efficient manner.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Kept customer and food preparation areas clean and well-organized.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Modified requested menu items in POS system to customize orders.
Product Demonstrator
CDS Club Demonstration Services
Humble, TX
02.2017 - 07.2018
- Explained product specifications in detail to potential buyers, addressing their concerns and queries.
- Organized product demonstrations for prospective clients, highlighting key features of the product.
- Provided feedback on customer preferences to management team to help improve the product.
- Created an attractive display area at events to attract more customers towards the products being demonstrated.
Retail Sales Associate
Old Navy
Humble, TX
04.2016 - 10.2019
- Providing a premium customer service experience insuring all guest questions are answered in a timely manner and accurately
- Responsible for offering style and outfit suggestions to the customer utilizing mannequins and displays for inspiration
- Selling and marketing the brand values and loyalty by educating customers about our loyalty programs to encourage sign up
- Working the sales floor, fitting room, check out, and back of house processes, as required
- Coordinating store promotions and events, and execute operational processes effectively and efficiently
- Executing receipt of shipment truck within company guidelines
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Office Assistant
Lamar Institute Of Technology
Beaumont, TX
10.2013 - 01.2014
- Provided clerical duties at the Workforce Training and Continuing Education department including copying and scanning documents, faxing, filing paperwork, ordering supplies, and sorting out incoming mail to different departments.
- Organized office operations and procedures, such as managing calendars, scheduling appointments with students for advisors, preparing daily reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems such as Microsoft Excel, accurately and efficiently.
- Maintained accurate records of all tasks completed.
- Developed engaging content post for company's social media page to further market new courses and career opportunities for incoming student's.
- Managed the daily operations of all assigned social media accounts.
Education
Diploma - Computer Networking
Vista College
Beaumont, TX05-2012
Associate of Arts - Business Administration
Lone Star College System
Kingwood, TXSkills
Customer Service
Clerical Skills
Team Management
Communication
Time Management
Social Media Marketing
Microsoft Excel
Data Entry
Certification
- Meta Social Media Marketing Professional
Timeline
Retail Sales Associate
Ollie's Bargain Outlet
03.2023 - 07.2023
Virtual Assistant
ELA Socials
01.2023 - Current
Crew Member
Wendy's
01.2023 - 08.2023
Beauty Advisor
Ulta Beauty Inc.
05.2022 - 08.2022
Cashier
Wing Stop
10.2018 - 10.2019
Product Demonstrator
CDS Club Demonstration Services
02.2017 - 07.2018
Retail Sales Associate
Old Navy
04.2016 - 10.2019
Office Assistant
Lamar Institute Of Technology
10.2013 - 01.2014
Diploma - Computer Networking
Vista College
Associate of Arts - Business Administration
Lone Star College System
Similar Profiles
Aval Kaur MalhotraAval Kaur Malhotra
Teacher's Assistant at Socials- Science -Grade 9Teacher's Assistant at Socials- Science -Grade 9
Thomas JohnThomas John
Drummer at Rotten SocialsDrummer at Rotten Socials
Collin PanlilioCollin Panlilio
Social Media Manager at Socials&StilettosSocial Media Manager at Socials&Stilettos
Jeffery CowardJeffery Coward
Supervisor at TEXAS TANK WORKSSupervisor at TEXAS TANK WORKS
Lane UtkovLane Utkov
Member Service Representative at SCAN Health PlanMember Service Representative at SCAN Health Plan