Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Bonner

Irving

Summary

Seeking a dynamic learning position where I can leverage my passion for knowledge acquisition and dissemination to contribute effectively to the growth and development of individuals or organizations. Committed to fostering a stimulating learning environment, implementing innovative instructional strategies, and continuously enhancing my own skills to facilitate optimal learning outcomes.

Overview

3
3
years of professional experience

Work History

Process Assisstant

Amazon
06.2021 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Monitored and reported on process performance to verify compliance with established standards.

Learning Trainer

Amazon
06.2021 - Current
  • Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
  • Increased employee retention by offering personalized coaching sessions focused on career development strategies.
  • Developed customized e-learning modules to accommodate remote employees'' diverse schedules and needs.
  • Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
  • Addressed performance gaps through targeted interventions such as one-on-one coaching or group workshops, leading to enhanced overall workforce competency levels.
  • Enhanced learning outcomes by implementing interactive and innovative training methods.
  • Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
  • Mentored new trainers, sharing best practices and supporting their professional growth.

Education

BBA - Data Processing

Southern New Hampshire University
Hooksett, NH
06.2025

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Performance monitoring
  • Attendance Tracking
  • Schedule Coordination
  • Excel spreadsheets

Timeline

Process Assisstant

Amazon
06.2021 - Current

Learning Trainer

Amazon
06.2021 - Current

BBA - Data Processing

Southern New Hampshire University

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Ebony Bonner