Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Bradley

Rogers,MN

Summary

Experienced Front Desk Receptionist with 7+ years in office coordination and customer service. Demonstrated ability to manage front desk operations, schedule appointments, and oversee supply management. Skilled in Microsoft Suite, with proven success in enhancing operational efficiency and adapting to fast-paced settings.

Overview

11
11
years of professional experience

Work History

Front Desk Coordinator

OMS Specialists
Maple Grove, Minnesota
06.2023 - Current
  • Managed high-volume front desk operations by greeting patients and verifying insurance details.
  • Organized daily charts to ensure smooth patient flow and efficient service delivery.
  • Maintained confidential patient records, medical histories, and financial transactions in compliance with HIPAA regulations.
  • Demonstrated proficiency in Microsoft Office and digital scheduling tools to streamline appointment coordination.
  • Provided administrative support through data entry, document preparation, and vendor coordination.

Scheduling Manager

The Dental Specialists
Minnetonka, Minnesota
07.2020 - 06.2023
  • Optimized daily scheduling for multiple providers, enhancing appointment flow and minimizing calendar gaps.
  • Managed patient communications through phone, email, and front desk reception in a fast-paced environment.
  • Supported dental staff with filing, chart creation, and insurance verification tasks.
  • Ensured confidentiality of records while maintaining compliance with HIPAA standards.
  • Coordinated supply ordering and contributed to streamlining office processes.

Receptionist Administrator

Women's Health Consultants, PA
Minneapolis, Minnesota
12.2018 - 06.2020
  • Greeted patients and scheduled appointments, ensuring accurate financial transactions.
  • Managed patient records, medical histories, and insurance verification with strict confidentiality.
  • Provided administrative support through document filing, photocopying, and supply inventory management.
  • Answered phones and routed calls, delivering professional responses to patient inquiries.

Personal Banker

Wells Fargo
Roseville, Minnesota
03.2015 - 12.2018
  • Provided high-level customer service by assisting clients with accounts, loans, and investments.
  • Executed daily financial transactions and verified deposits for accuracy and security.
  • Identified fraud risks while maintaining confidentiality in sensitive account matters.
  • Cross-sold financial products to strengthen client relationships and support business growth.

Education

High School Diploma -

Fridley High School
Fridley, MN
06-2010

Skills

  • Office and Administrative scheduling expertise
  • Proficient in Microsoft Office Suite (Outlook,Word,Excel and PowerPoint)
  • Mail distribution logistics
  • HIPAA-compliant records management
  • Report preparation and editing
  • Client service excellence
  • Effective communication skills
  • Information management and data entry
  • Vendor coordination and supply ordering
  • Conflict resolution strategies
  • Deposit balancing practices

Timeline

Front Desk Coordinator

OMS Specialists
06.2023 - Current

Scheduling Manager

The Dental Specialists
07.2020 - 06.2023

Receptionist Administrator

Women's Health Consultants, PA
12.2018 - 06.2020

Personal Banker

Wells Fargo
03.2015 - 12.2018

High School Diploma -

Fridley High School