Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ebony Byrd-Ellis

Hartford

Summary

Hardworking and passionate job seeker with strong organizational skills and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Assistant

Whittlesey
02.2024 - 05.2025
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Facilitated communication between departments to streamline operations and enhance workflow efficiency.

Workforce Intern

Our Piece Of The Pie
09.2023 - 02.2024
  • Analyzed problems and worked with teams to develop solutions
  • Sorted and organized files, spreadsheets, and reports
  • Participated in workshops and presentations related to projects to gain knowledge
  • Interacted with youth, staff, and community members by phone, email, or in-person to provide information

Afterschool Intern

Maria Sanchez Elementary School
04.2023 - 07.2023
  • Worked with teacher and administrators to enforce school policies and procedures
  • Supported student physical, mental, and social development using classroom games and activities
  • Monitored and reported student progress and development, offering mentoring as needed

Customer Service Representative

Next Level Consultant
02.2022 - 03.2022
  • Exhibited high energy and professionalism when dealing with clients and staff
  • Met customer call guidelines for service levels, handle time and productivity
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
  • Promoted available products and services to customers during service, account management, and order calls

Education

High School Diploma -

Windsor High School
Windsor, CT
06.2019

Skills

  • Data entry
  • Organizational skills
  • Mentoring
  • Time Management Skills Money Handling
  • Refunds and Exchanges Sales Expertise Microsoft Excel
  • Teaching
  • Presentation skills
  • Microsoft PowerPoint
  • Administrative Experience
  • Cleaning and Sanitizing Product and Service Sales Microsoft Word
  • Phone etiquette
  • Customer retention
  • School experience
  • Sales
  • Database management
  • Customer service
  • Account management
  • Computer skills
  • Positive attitude
  • Time management

Certification

Guard Card

Timeline

Office Assistant

Whittlesey
02.2024 - 05.2025

Workforce Intern

Our Piece Of The Pie
09.2023 - 02.2024

Afterschool Intern

Maria Sanchez Elementary School
04.2023 - 07.2023

Customer Service Representative

Next Level Consultant
02.2022 - 03.2022

High School Diploma -

Windsor High School

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