Driven professional with a proven track record at Enterprise Rent-A-Car, adept in strategic planning and employee mentoring. Excelled in fostering team communication, enhancing customer loyalty through expert problem-solving, and efficiently managing resources. Achieved significant improvements in operational efficiency and team performance, leveraging skills in negotiation and business development.
I received several trophies acknowledging my successful ranking in the top 40 out of 300 plus candidates for our monthly performance metrics for the Excellence Awards and obtained the Customer Service Excellence Trophy 3 consecutive months, for my commitment to our customers complete and total satisfaction.