Ebony Charles
New Iberia,LA
Summary
Seeking employment with a reputable organization that offers growth and advancement opportunities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CDL Class A Driver
Thomas Trucking Enterprises
Franklin, US
04.2022 - 03.2025
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Hostess /server
AMELIA BELLE CASINO
Amelia, US
11.2016 - 08.2020
- Seating guests bussing tables serving food and operating cash register in the cajun buffet a restaurant which was located inside the casino
- Greeted guests upon arrival and escorted them to their tables.
- Provided menus to customers and answered questions regarding menu items.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Communicated clearly with kitchen staff regarding customer orders.
- Handled cash payments and reconciled daily transactions accurately.
- Assisted servers in bussing tables when needed during busy periods.
CASHIER/BEVERAGE SERVER
PLAYERS PARADISE CASINO
Franklin, US
10.2013 - 08.2015
- Performed duties as a team member
- Greeted customers in a courteous and professional manner
- Communicated clearly and positively with co-workers and management
- Worked effectively and efficiently to ensure a minimal number of complaints
- Promptly resolved customer dissatisfactions to ensure prompt resolutions
- Rang up customer orders in a timely manner and guaranteed high levels of customer service
MODULE PICKER/SHIPPING & RECEIVING
JEANERETTE MILLS
03.2006 - 11.2011
- Efficiently moved goods from master cases to order ship cases. Calculated quantities based on order requirements and package contents
- Attached necessary labels and shipping documents to ship cases
- Constructed ship cases as well as broke down empty cases and sort by size
- Ensured quality control specifications were met in the pick process and complete visual inspections to identify cases and products not meeting quality control standards
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
- Received and processed customer orders for merchandise in a timely manner.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Inspected product quality prior to packing and shipping out orders.
Custodian/Janitor
Louisiana Workforce Commission
Franklin, US
06.2004 - 07.2005
- Cleaning offices and classrooms at school
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
Education
High School Diploma -
West St. Mary High School
Baldwin, LA05.2007
Skills
- Load & Unload
- Customer service
- Warehouse Experience
- Delivery Driver Experience
- Problem Solver
- Quality inspection
- Garbage truck
- Commercial Driving
- Time management
- Heavy lifting
- Pallet Jack
- Shipping & Receiving
- Tanker Experience
- Safe Driver
- Works with little to no supervision
- Critical Thinker
- Driving
- Box Truck
- Freight Experience
- Flatbed
- Packaging
- Cleaning
- Excellent Customer Service Skills
- Manual transmission
- Excellent Communication Skills
- Custodial experience
- Order accuracy
- Table management
- Menu knowledge
- Guest relations
- Professional appearance
- Table bussing
- Menu presentation
- Table setting knowledge
Certification
- Doubles/Triples Endorsement, 05/01/19, 05/01/31
- Tanker Endorsement, 05/01/19, 05/01/31
- Driver's License, 05/01/19, 05/01/31
- Air Brake Endorsement, 05/01/19, 05/01/31
- CDL, 05/01/19, 05/01/31
- CDL A, 05/01/19, 05/01/31
Timeline
CDL Class A Driver
Thomas Trucking Enterprises
04.2022 - 03.2025
Hostess /server
AMELIA BELLE CASINO
11.2016 - 08.2020
CASHIER/BEVERAGE SERVER
PLAYERS PARADISE CASINO
10.2013 - 08.2015
MODULE PICKER/SHIPPING & RECEIVING
JEANERETTE MILLS
03.2006 - 11.2011
Custodian/Janitor
Louisiana Workforce Commission
06.2004 - 07.2005
High School Diploma -
West St. Mary High School