Ebony Riley -Coleman
Secretary
Baton Rouge,LA
Summary
Dynamic and results-oriented professional with extensive experience as a Secretary, adept in office administration and customer service. Excelled in event planning, confidentiality, and QuickBooks management, demonstrating exceptional organizational skills and a commitment to efficiency. Proven ability to enhance operational workflows and foster client relationships through effective communication and meticulous attention to detail. Diligent with a background in providing administrative support and managing office tasks efficiently. Demonstrated strong communication and multitasking skills.
Overview
22
22
years of professional experience
Work History
Secretary
St. Francis Xavier Catholic Church
08.2013 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Transcribed phone messages and relayed to appropriate personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Administrative Office Manager
Truancy Assessment and Service Center
01.2003 - 01.2012
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Updated reports, managed accounts, and generated reports for company database.
- Assisted executive management with special projects as needed to support overall business objectives.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Created reports, presentations and other materials for executive staff.
- Created organized filing system to manage department documents.
Education
Associate of Arts - Secretarial Studies And Office Administration
Louisiana Technical College, Baton Rouge
Louisiana Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Document Preparation
- Confidentiality understanding
- Quickbooks
- Payroll Administration
- Meeting Coordination
- Accounts Payable
- Fast Learner
- Meeting Arrangements
Timeline
Secretary
St. Francis Xavier Catholic Church
08.2013 - Current
Administrative Office Manager
Truancy Assessment and Service Center
01.2003 - 01.2012
Associate of Arts - Secretarial Studies And Office Administration
Louisiana Technical College, Baton Rouge
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