Summary
Overview
Work History
Education
Skills
License
Timeline
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Ebony Davis

Washington,DC

Summary

Focused and experienced Security Officer/Concierge professional with 10+ years of experience reporting to commercial, residential, or government facilities.Proven Ability to enhance safety through vigilant surveillance and effective problem-solving. Highly adaptable and detail-oriented, committed to fostering a welcoming environment while ensuring strict access control and security protocols, while providing excellent customer service

Overview

13
13
years of professional experience

Work History

Museum Security Officer

Securemedy Inc.
Washington,DC
04.2024 - 06.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

DGS Security Officer

Security Assurance Management
Washington,DC
04.2018 - 03.2024
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Concierge

Universal Protection Security Services
Bethesda, MD
06.2012 - 04.2018
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Education

High School Diploma -

Woodrow Wilson Senior High School
Washington, DC
06.2012

Skills

  • Report writing
  • General security
  • Superior customer service
  • Emergency response
  • Security screenings
  • Detail-oriented
  • Physical fitness
  • Surveillance
  • Highly adaptable
  • Effective problem solving
  • Excellent multitasking

License

  • Driver’s license
  • Security Guard license

Timeline

Museum Security Officer

Securemedy Inc.
04.2024 - 06.2025

DGS Security Officer

Security Assurance Management
04.2018 - 03.2024

Concierge

Universal Protection Security Services
06.2012 - 04.2018

High School Diploma -

Woodrow Wilson Senior High School
Ebony Davis