Ebony Donnell

Ensured superior guest experiences for both new and repeat visitors at venue.
Safely escorted VIP guests to their destinations, enhancing the overall atmosphere.
Promoted safety awareness among guests through vigilant monitoring and quick reporting.
Communicated unresolved issues to supervisors for further action.
Greeted ticketed guests as they entered venue, ensuring smooth admissions.

Provided exceptional guest experience while ensuring safety protocols during pandemic.
Accommodated guest needs and resolved inquiries using comprehensive knowledge.
Managed returns and addressed guest issues promptly and effectively.
Handled cash deposits and pickups, demonstrating strong cash management skills.
Assisted with store opening and closing procedures as needed.
Offered team lead position, declined in pursuit of higher compensation.

Collaborated with management and staff to resolve operational issues effectively.
Delegated tasks among employees to assure operational efficiency.
Enforced equipment usage standards to promote safety in-store.
Managed break and meal schedules for four to five employees as supervisor.
Processed night cash deposits securely and accurately.
Enhanced guest experience through informed decision-making strategies.
Led closing team by promptly addressing guests' basic needs.