To obtain a position to utilize my knowledge and abilities to effectively add to the enhancement and operational efficiency of the organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nursing Staffing Coordinator
Encompass Health Rehabilitation Hospital
02.2025 - Current
Work with Nursing leaders to identify improvements in effectiveness of nursing department.
Assist and advice supervisors of any problems with nursing schedule.
Provide scheduling of educational opportunities to nursing staff.
Under CNO supervision, schedule, coordinate, and inform nursing staff of their assigned schedule.
Advise supervisors of staffing ratio problems.
Maintains confidentially of employee personal and finical data.
Center Director
St. Elizabeths Adult Day Care
07.2024 - 02.2025
Manage new participant engagement, ensuring all necessary forms are completed on day one and conducting annual updates as required.
Keep track of necessary supplies (kitchen, office, and others) and collaborate with Operations Director to order items as needed.
Supervise all staff at the center to ensure a cohesive and well-functioning team.
Train, supervise, and evaluate staff to maintain high performance and compliance.
Coordinate with Human Resources to maintain staffing levels that meet state compliance, ensuring appropriate staff coverage for opening and closing.
Oversee all aspects of daily center operations, including staffing, transportation coordination, meal services, and census management.
Develop, implement, and oversee daily and weekly activities tailored to participant's needs and abilities.
Intake Lead Supervisor
Delmar Garden Home Care
06.2023 - 07.2024
Manages day to day operations of the Intake Department, ensuring ongoing coverage of the department, monitor incoming requests and referrals, responding to inquiries, processing referrals and maintaining client files.
Oversees the Intake team and monitors the work environment, providing training, professional feedback and counseling.
Focuses on accuracy and completeness.
Obtains orders for home health and appropriate therapies, DME, IV, Hospice and private services, preauthorization, and verifies insurance.
Works to evaluate systems and streamline workload to reduce redundancy and increase productivity.
Keeps current with Medicare and Medicaid insurance regulations.
Refers clients to appropriate agencies when unable to provide services.
Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
Business Office Director/Social Services Director
Lifecare Center of America
12.2021 - 06.2023
Managed Business office per community standard and State and Federal regulation
Accurately maintained records of A/R, A/P, payroll, admissions, resident trust, bank deposits, and census and other HR related tasks as needed.
Maintained Social Service needs of residents.
Provided social service assistance to residents as needed and per State and Federal regulation.
Completed MDS, PHQ9, quarterly and annual notes, and annual review of social service records.
Completed assessments of bad debt, labor costs, operating expenses and other areas of importance.
Negotiated contracts with vendors, resulting in cost savings and improved service quality.
Certified Nursing Assistant
Missouri Veterans Home
07.2004 - 01.2022
Assists patients using assistive devices for ambulation in compliance with facility policy.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assists with all meals, exercises, and leisure activities.
Obtains and records full sets of vital signs.
Obtains specimens for testing as delegated by charge nurse.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Business Office Director/Director - HR
Anthology Clayton View
11.2020 - 10.2021
Consistently and accurately maintains accurate records of A/R, A/P, payroll, admissions, bank deposits, census
Organizes, develops, and maintains business office systems in accordance with Community standards
Supervises and trains staff performing Concierge functions
Performs monthly bill processing of resident’s responsible party
Performs routine collection efforts on accounts
Tracks resident account process and supervises collection of data to support claim.
Reviews and approves accounts payable timely in accordance with established processes.
Maintains and audits all financial records and accounts receivable software/records.
Supervises timely submission of payroll from time clock.
Supervises the paperwork process related to employee hires, changes, and terminations (voluntary and involuntary) in terms of submitting appropriate paperwork and personnel files.
Verifies current business files are established and maintained on: Residents and Employees.
Created detailed financial reports for upper management, allowing for informed decision making.
Memory Care Director
Sunrise On Clayton
03.2020 - 11.2020
Responsible for building meaningful relationships with seniors and their families to provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities.
Maintains appropriate staffing levels based on needs of the community, maintains schedule for care team.
Develops a team through hiring, education, coaching, and problem solving.
Ensures that the community follows all federal, state, and local laws and regulations and Sunrise standards as it pertains to resident care and services.
Assists the executive director in completing the annual community budget, manages neighborhood budgets throughout the year.
Achieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions.
Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
Staffing Coordinator/ Field Supervisor
Wellhome Home Health
10.2018 - 01.2020
Responsible for organizing and scheduling workers to ensure that the organization is fully staffed
Improves guest satisfaction through financial controls, operations, and direction of team members
Organizes and prepares work schedules for employees to ensure the appropriate amount of staff
Processing payroll, taxation forms and benefits, as well as maintaining employee data, vacation and sick time hours to support accounting processes.
On call 24/7 to ensure that customers/clients and employees, needs are always met
Provide all human resource related duties
Conduct home visits
Provide a direct line of communication for clients and employees
Assess relevant training needs for staff individuals
Plan and deliver training courses personally
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Staffing Coordinator/Payroll
The Villages of St. Peters
12.2016 - 03.2018
Responsible for organizing and scheduling workers to ensure that their organization is fully staffed
Initial screeners in the hiring process and maintain appropriate staffing for optimal efficiency
Improves guest satisfaction through financial controls, operations, direction of Team Members
Organizes and prepares work schedules for employees to ensure the appropriate amount of staff
Education
Level 1 Medication Aide -
Autumn View Gardens
01.2023
Certified Nurse Assistant -
The Westchester House
05.2003
Diploma -
Beaumont High school
01.2000
Skills
Team management
Staff training and development
Motivational interviewing
Field operations
New hire onboarding
Staff leadership
HIPAA compliance
Verbal communication
Telephone and email etiquette
Payment processing
Elderly care assistance
Reliable team player
Caseload management
Schedule management
Disability Support
Certification
Certified Nursing Assistant, 05/01/03 - Present
Level 1 Medication Aide, 01/01/23 - Present
Basic Life Support (CPR and AED) Certified, 05/01/24 - 05/01/26, American Heart Association