Ebony Evans
Cordova,TN
Summary
Dynamic operations leader with extensive experience at Johnson Controls, specializing in manufacturing management and quality assurance. Proven track record of driving operational excellence through the implementation of innovative solutions that significantly enhance productivity and efficiency. Expertise in leading cross-functional teams to achieve strategic goals while upholding rigorous quality standards. Committed to fostering a culture of continuous improvement and consistently delivering exceptional results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Site Operations
Johnson Controls
11.2024 - Current
- Oversee daily operations of an industrial site, ensuring production, maintenance, and safety standards are consistently met.
- Directs teams to achieve production goals while upholding top-tier quality benchmarks.
- Conducts compliance inspections and enforces adherence to regulatory policies.
- Negotiates cost-effective vendor contracts, ensuring quality and timely delivery.
- Utilizes statistical methods to analyze production data, addressing inefficiencies and bottlenecks.
Quality Manager
Amazon
06.2021 - 11.2024
- Directed and mentored a team of over 200 associates, fostering a culture of continuous improvement.
- Monitored warehouse operations, assigning tasks to optimize efficiency and accuracy.
- Spearheaded quality improvement initiatives and facilitated problem-solving teams.
- Ensured inventory accuracy through strategic measures such as cycle counts and resolution of scanner malfunctions.
- Identified and mitigated emerging fraud risks, providing actionable insights into fraud trends.
- Conducted in-depth analysis of customer accounts and item histories to detect fraudulent activities.
- Collaborated with managerial staff to address potential theft and fraud cases.
- Demonstrated versatility and efficiency in meeting fast-paced operational demands.
- Skilled in using RF scanners and warehouse interfaces for inventory management.
- Evaluated and processed returned merchandise for resale viability.
- (MEM3)
- Company Overview: (MEM3)
Production Supervisor
North American Lighting
01.2014 - 06.2021
- Recorded and maintained production data such as quality defects and dimensional specifications.
- Oversaw departments interacting with suppliers, vendors, and customers, ensuring smooth operations.
- Managed business office functions and provided high-level client support.
- Compiled and maintained critical departmental reports (e.g., Budgets, Sourcing, Approved Suppliers, Packaging).
- Led a team of 60 employees across 5 production lines, driving efficiently through active Kaizen activities.
- Monitored and completed paperwork to meet daily operational goals.
- Diagnosed and resolved quality issues by identifying root causes and implementing countermeasures.
- Mitigated safety risks by monitoring warehouse processes to maintain strong 6S compliance.
- Addressed personnel issues, including conflicts and absenteeism, ensuring adherence to company policies.
- Provided comprehensive training and coaching to enhance employee development and productivity.
- Designed and implemented performance plans and conducted quality checks to maintain high standards.
- Assembled and inspected parts, meeting and exceeding production goals.
- Executed proper SOS processes to ensure efficient equipment functionality.
Education
Bachelor's degree - early childhood education
Athens State University
Athens, ALSkills
- Manufacturing Management
- Lean Processes
- ISO 9001 Compliance
- Team Leadership
- Mentoring
- Inventory Management
- Quality Assurance
- Statistical Analysis
- Supply Chain Optimization
- Microsoft Office Suite
- Problem-Solving
- Communication
Timeline
Site Operations
Johnson Controls
11.2024 - Current
Quality Manager
Amazon
06.2021 - 11.2024
Production Supervisor
North American Lighting
01.2014 - 06.2021
Bachelor's degree - early childhood education
Athens State University