Ebony Fields

Contract position with major retailer Citi Trends Headquarters where my primary responsibilities were processing purchase orders from excel spreadsheets by accurately inputting buyers’ information, sales data and inventory details into the company’s operational system. Correcting data errors/revisions and sending excel sheet back to buyer with corrections. Using pivot tables to generate purchase reports. Creating SKU numbers, updated PO numbers and reviewing BOLs.

Contract position with Centene Corporation where my primary responsibilities were assisting WellCare Medicare licensed brokers with onboarding, contracting, training and licensing updates. Also assisting with formularies, providers and benefits options. Solving technical issues and providing access assistance with Ascend platform for applications and enrollments. Verifying commissions, member statuses and corrections to broker’s and member’s information.

Full-time position at SouthCoast Health where my responsibilities included training staff on Athena Healthcare operating system. Troubleshooting problems with operating system. Maintaining documentations and healthcare system supporting information. Working with IT Data Analysts to develop tools that would support and improve the healthcare system. Managing healthcare system user accounts. Managing and reviewing SOAP notes, and correcting system errors.

Seasonal Full-time position where my responsibilities were to retrieve medical records both paper and electronic form, from various healthcare facilities on behalf of health plans and other clients by use of company provided equipment and operating within compliance of HIPAA regulations.

Temp to hire position where my daily responsibilities included processing pre-authorization requests for radiology, cardiology, MSK, chemo and radiation. Attaching clinical information to cases for medical review and insurance verification and resolving issues. I was promoted to the written/fax queue, handling fax requests for medical procedures and reaching out to providers for health information verification and additional clinical information.

Temp-to-hire position where my daily responsibilities included assisting customers with account information over the phone and via the internet, updating customer information, account activation, processing applications, processing payments, account maintenance, merchant name and address verification, and following up on customer requests and work orders.