Ebony Fox
Savannah,GA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Memorial University Medical Center
03.2016 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
St.Louis Psych Rehab
05.2013 - 06.2015
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Enhanced interdisciplinary communication by initiating regular meetings between nursing staff, psychiatrists, and therapists to discuss client progress and treatment strategies.
- Promoted a therapeutic environment through the use of evidence-based practices in psychiatric nursing care, fostering emotional well-being and recovery for patients.
- Improved patient outcomes by developing and implementing individualized care plans for clients with mental health disorders.
- Advocated for clients'' rights within the healthcare system by addressing concerns related to confidentiality or treatment options, fostering trust between patients and providers.
- Developed strong relationships with patients through compassionate nursing interventions while maintaining professional boundaries essential for ethical practice in behavioral health settings.
- Implemented group therapy sessions that focused on topics such as stress management, coping skills, and relapse prevention, leading to improved patient outcomes.
- Maintained a high level of clinical competence through ongoing professional development opportunities, including workshops and conferences related to behavioral health nursing.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Associate of Science - Medical Assisting
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2024
High School Diploma -
Beach High School
Savannah, GA05.2006
Skills
- Patient-focused care
- Medical Billing
- Payment Collection
- Patient Scheduling
- Customer Service
- Vital Sign Monitoring
- Monitoring patient progress
- EMR / EHR
- Medical terminology
- Insurance Verification
- CPR
- OB/GYN procedures
Timeline
Medical Assistant
Memorial University Medical Center
03.2016 - Current
Medical Assistant
St.Louis Psych Rehab
05.2013 - 06.2015
Associate of Science - Medical Assisting
Ultimate Medical Academy - Clearwater
High School Diploma -
Beach High School
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