Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

EBONY FRANKLIN

New York,NY

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength ni boosting company morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
years of professional experience

Work History

Central Park Zoo

Sales Associate
11.2023 - Current

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

NYC Department Of Parks & Recreation

Seasonal Assistant / Maintenance
04.2023 - 12.2023

Job overview

  • Monitored and ordered supplies and materials to keep office well stocked
  • Check playground equipment for damage; report needed repairs to supervision
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
  • Removed trash, debris and other waste materials from premises
  • Used time management and efficient cleaning methods to meet deadlines
  • Handled equipment, chemicals, and materials properly and with caution
  • Emptied trashcans and transported waste to collection areas
  • Provided assistance to other staff members with cleaning of difficult areas
  • Kept public pathways clear of safety hazards and spills with regular checks and attention

Linda Pharmacy

Clerk
05.2019 - 09.2021

Job overview

  • Interacted with customers by phone, email, or in-person to provide information
  • Maintained filing system and organized customer documents for easy retrieval of information
  • Processed incoming drug orders to ensure customers satisfaction

Dry Bar Salon

Receptionist
02.2015 - 03.2019

Job overview

  • Greeted incoming visitors, and customers professionally and provided friendly, knowledgeable assistance
  • Checked clients in and ensured they were ready for their appointments with the stylist
  • Made appointments, and rescheduled appointments via the computer system
  • Maintained the reception area ensuring it remained meticulously clean, and sanitized
  • Ensured all fruits and wines for the salon refreshment bar were fresh, cleaned and prepared for serving
  • Managed multiple tasks and met time-sensitive deadlines

Toys R Us

Sales Associate Manager
09.2012 - 01.2015

Job overview

  • Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews
  • Resolved customer issues quickly
  • Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes

Education

Norman Thomas

High School Diploma
01.2011

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills
  • Reliable and punctual
  • Excellent people skills
  • Relationship Building
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Product Sales
  • Customer Needs Assessment
  • Sales Strategies

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Central Park Zoo
11.2023 - Current

Seasonal Assistant / Maintenance

NYC Department Of Parks & Recreation
04.2023 - 12.2023

Clerk

Linda Pharmacy
05.2019 - 09.2021

Receptionist

Dry Bar Salon
02.2015 - 03.2019

Sales Associate Manager

Toys R Us
09.2012 - 01.2015

Norman Thomas

High School Diploma
EBONY FRANKLIN