Ebony Gibson
Newark,DE
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Lead Massage Therapist
Knot N Me Massage Fairies/ Mobile service
Newcastle, DE
01.2019 - 06.2025
- Provided therapeutic massage services for pain management across various locations, homes, and businesses.
- Educated clients on self-care techniques and wellness strategies post-treatment.
- Performed administrative duties, including appointment scheduling and client record maintenance.
- Ensured a clean, safe, and organized work environment for optimal client experience.
- Managed front desk operations to facilitate smooth service delivery.
Licensed Massage Therapist
Hands and Stone
Wilmington, Delaware
02.2016 - 09.2018
- Streamlined client interactions through effective communication and daily SOAP notes.
- Tailored massage therapy services using Swedish, Deep Tissue, Reiki, Lomi-Lomi techniques, and Body Unlocking services for individual, optimal results.
- Collaborated with team members to improve service quality and client satisfaction.
- Engaged in continuing education to stay current with best practices in massage therapy.
Accounts Payable Clerk
Millcroft Retirement Homes
Newark, Delaware
01.2009 - 10.2011
- Documented accounts to ensure compliance with company policies and procedures.
- Verified receipts on vendor invoices for timely payments.
- Reconcile discrepancies between purchase orders, vendor invoices, contracts, requests, and other documents concerning clients' livelihood.
- Assisted with month-end remits for assisted living residents.
- Coded invoices daily to maintain accurate records.
- Worked closely in the billing department with personnel to produce accurate, timely bills.
- Rotated shifts to help the front desk answer phones on a switchboard.
Education
Licensed Massage Therapist - Massage Therapy
NMTI National Massage Therapy Institute
Wilmington, DE 01.2010 - 03.2011
Medical Billing/Coding Agent - Medical Billing Insurance And Coding
Dawn Training Institute
Wilmington, DE 01.2007 - 01.2008
Skills
- Self-starter and team player
- Problem-solving abilities
- Cultural competence
- Adaptability and empathy
- Crisis management
- Application processing
- Leadership skills
- Attention to detail
- Typing proficiency
Timeline
Lead Massage Therapist
Knot N Me Massage Fairies/ Mobile service
01.2019 - 06.2025
Licensed Massage Therapist
Hands and Stone
02.2016 - 09.2018
Licensed Massage Therapist - Massage Therapy
NMTI National Massage Therapy Institute
01.2010 - 03.2011
Accounts Payable Clerk
Millcroft Retirement Homes
01.2009 - 10.2011
Medical Billing/Coding Agent - Medical Billing Insurance And Coding
Dawn Training Institute
01.2007 - 01.2008