Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Goodridge

Las Vegas,NV

Summary

Some of my strong skills sets that I have is that I am a Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. I Achieve daily cleaning targets by using good planning and prioritization skills. I have the ability to jump in quickly to handle messes, disinfect rooms and complete special cleaning projects.

I am an very detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. I work quickly and effectively with little to no supervision, following established schedules and procedures. I am capable of Initiating proper cleaning techniques to complete housekeeping tasks.

Overview

25
25
years of professional experience

Work History

Environmental Services Housekeeper

West Gate Flamingo Bay Resort
Las Vegas, NV
03.2022 - 06.2025
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Dusted furniture, pictures, window sills and other surfaces.
  • Scheduled cleaning services for vacated rooms in accordance with occupancy levels.
  • Communicated effectively with guests throughout their stay in order to provide a positive experience.
  • Provided feedback on service performance issues to management staff when needed.

Housekeeping and Laundry Attendant

Tahiti Village
Las Vegas, NV
01.2021 - 03.2022
  • Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Provided information about hotel services upon request from guests.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Ensured that all health standards were met during cleaning operations.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Emptied trash receptacles throughout the property.

Environmental Services Housekeeper

Community South Hospital
Indianapolis, IN
09.2017 - 04.2020
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Dusted furniture, pictures, window sills and other surfaces.
  • Swept, mopped, scrubbed and waxed floors.
  • Attended required training sessions related to housekeeping tasks.
  • Responded promptly to customer inquiries regarding services provided by the department.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Emptied trash cans and replaced liners as needed.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.

Room Inspector Manager

Shadeland Inn
Indianapolis, IN
01.2006 - 12.2016
  • Scheduled cleaning services for vacated rooms in accordance with occupancy levels.
  • Communicated effectively with guests throughout their stay in order to provide a positive experience.
  • Provided feedback on service performance issues to management staff when needed.
  • Reported any damages or maintenance needs to the appropriate personnel.
  • Followed strict protocols regarding key control procedures when entering guest rooms.
  • Responded promptly to customer complaints related to room conditions or services provided.
  • Assessed guest satisfaction with the quality of housekeeping services provided.
  • Adhered to all corporate policies and procedures while carrying out duties.
  • Performed daily walkthroughs of assigned area to identify potential safety hazards or security risks.
  • Maintained a professional demeanor when dealing with guests and team members alike.

Hotel Inspection Manager

Hampton Inn By Hilton
Indianapolise8, IN
05.2000 - 12.2006
  • Evaluated new technologies related to inspection processes to recommend cost-effective solutions that improve efficiency or accuracy.
  • Established key performance indicators for use in evaluating inspector performance against set goals.
  • Drafted reports summarizing findings from completed inspections and provided feedback on areas needing improvement.
  • Ensured all production processes met safety regulations and industry standards.
  • Analyzed trends from previous inspections to identify potential areas for improvement or increased efficiency.
  • Resolved any discrepancies between actual results and expected outcomes during inspections.
  • Provided technical support on issues related to inspection processes or tools used in the facility.
  • Assigned work and monitored performance of project personnel.
  • Proposed or approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.

Education

GED -

Bradfield Center Adult Academy
Indianapolis, IN
05-2002

Skills

  • Cleaning procedures
  • Safety protocols
  • Inventory management
  • Chemical handling
  • Room inspections
  • Customer service
  • Communication skills
  • Time management
  • Attention to detail
  • Problem solving
  • Sanitation standards
  • Task prioritization
  • Team collaboration

Timeline

Environmental Services Housekeeper

West Gate Flamingo Bay Resort
03.2022 - 06.2025

Housekeeping and Laundry Attendant

Tahiti Village
01.2021 - 03.2022

Environmental Services Housekeeper

Community South Hospital
09.2017 - 04.2020

Room Inspector Manager

Shadeland Inn
01.2006 - 12.2016

Hotel Inspection Manager

Hampton Inn By Hilton
05.2000 - 12.2006

GED -

Bradfield Center Adult Academy