Ebony Groves

• Developed career and education plans based on individual needs.
• Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
• Connected with business and recruiters to build relationships and increase opportunities for students.
• Worked with team to continuously improve career and placement opportunities for students.

• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Educated potential participants on available services and processes to engage in program.
• Detailed program operations and participant activities with comprehensive recordkeeping.
• Coordinated referrals and direct support for mental health and geriatric clients.

• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
• Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.

• Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
• Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
• Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
• Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.

• Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
• Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
• Helped to integrate clients in local community by teaching important social and work-related skills.
• Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.

• Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.

3.6 GPA

Phi Alpha Chapter, Kappa Zeta Honor Society

Decosta Graduate Scholarship recipient 2023

3.0 GPA

Private Donor Recipient