Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Case Manager
Felton Institute SMI/M2M Justice Program
01.2024 - 04.2024
Motivational Interviewing, Harm Reduction, Trauma-informed care, Cognitive Behavioral Therapy, Thinking For Change, and Recovery-and-Wellness in order to engage high-need adult probation clients in therapeutic interventions to help identify problems that can have regular occurrences and vary in severity and frequency, Performs comprehensive client assessments Establishes Individualized Intervention Plans that will guide service provision, and develop crisis prevention and intervention plans
Coordinates mental health, social work, client advocacy, educational, healthcare, vocational, housing, transportation, respite care, recreational services and facilitating groups/workshops in the community Provides clinical case management services including screening, evaluations, service plan development, and assisting clients with accessing housing, financial, medical, behavioral health, and other needed services
Coordinates with other service providers
Provides prevention planning and evidence-based interventions and support Conducts aggressive community outreach and engagement to safely provide services to clients safely within the community, as needed Maintains client mental health documentation after each client contact or service, in accordance with the county’s mandates.
Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
Psych Emergency Clinician
Alameda Crisis Stabilization Unit
05.2023 - 01.2024
Initial assessment of the members served immediate safety and level of care need Independently completes clinical assessments in a timely manner Collaboration with law enforcement, and/or family members/significant other(s) accompanying the members served works closely with (Psychiatric RNs, Nurse Practitioner, Psychiatrist, Mental Health Specialist, LVN, etc.) to assess members served s ’acuity, determine safety needs, and initiate necessary psychiatric treatment while awaiting discharge or transfer of the members served to a Psychiatric Hospital/Facility Providing on-going liaison services between the family and the ED or ancillary service(s) during members served stabilization period Providing on-going emotional support and crisis intervention to members served, family members or significant others as indicated Completion of the Crisis Assessment when the members served has been medically screened or cleared Initiating the discharge and aftercare plan based on ongoing assessment and evaluation: providing community referrals to follow-up on resources, completing a 5585/5150 application and release of involutory holds, locating an accepting Psychiatric Hospital/Facility, arranging transfer/transport, etc
Re-evaluation of the members served at 24 hours if no inpatient psychiatric beds are available in the community empowers members served/families with diverse cultural norms and spiritual values to maximize and/or develop productive coping mechanisms, behaviors and thought processes
Recovery Team Member
Georgia Red Cross
01.2022
Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker
Conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT Conduct Follow-up and Recovery Planning Services Provide Internal Referrals and External Referrals
Assist with problem-solving and advocacy upon request Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools
Services may be provided in person or virtually
Work with community recovery partners to plan for community recovery needs and long-term recovery activities.
MSW Intern Therapist
1404 Family Center
01.2022
Provide trauma-informed, short-term, strength-based, solution focused, counseling and case management services in accordance with the client’s specific needs
Provide crisis intervention and advocacy to clients and/or their family
Conduct intakes, screening, biopsychosocial assessments and treatment planning and follow up within the appropriate timeframe to clients virtual or at a co-located site
Facilitate individual, family, and community/group support services and educational sessions
Assist clients and/or their family members in identifying community support services
Maintain confidential client records and files and complete required paperwork according to agency standards and timelines
Complete clinical documentation within 48-hours of service
Report safety concerns to mandated reporting agencies within required timeframes
Attend required individual and group supervisions, including required agency and external meetings and trainings.
Eligibility Worker
Contra Costa and Marin Housing Authority
01.2019
Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds
Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications and declaration forms
Schedule and conduct interview with clients or applicants in person for determination and/or recertification of eligibility
Evaluate, verify, and calculate information and rent for recertification, interims and move-in
Explain client responsibilities to all prospective and current clients as well as landlords
Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures
Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures
Calculate housing allowances to establish the level of rent based on HUD Review application documentation and declaration for completeness and consistency including required signatures
Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application.
In Home Care
01.2013
Urgent non-medical activities of daily living when no other caregiver is available
Access to food and water Dressing and Grooming Urgent cleaning and laundry Assistance with self-administered medications
After School Care
01.2004 - 01.2007
Monitors the safety and security of students Assists students in completing homework Helped with activities Communicates effectively with After-School Teachers Observed student behavior/progress/needs
Education
Masters In Social Work - Youth Children and Families
USC
12.2022
Bachelor of Arts - Legal Studies And African American Studies
U.C Berkeley
12.2018
Associate of Applied Science - Criminal Justice
Merritt College
Oakland
05.2016
Skills
Ability to type 40 WPM
Excellent communication skills both verbal and written
Team player
Proficient in Microsoft Office
Clinical case management skills
Evidence-based interventions: Motivational Interviewing, Problem Solving Therapy and Cognitive Behavioral Therapy
Housing Choice Voucher Specialist - Nan Mckay - 2020
Associate Clinical Social Worker # 114196
California Drivers License
Heartsaver Pediatric First Aide CPR AED 4/23-4/25
CPI training 6/23-6/25
Continue Education Certificates
Cultural Competence and Telehealth
Introduction to Play Therapy
Conversation about Race and Racism in Child Welfare
PESI Mastering Differential Diagnosis with DSM-TR
Volunteer Experience
Guardian Ad Litem, Jacksonville Florida, 01/01/21, 12/31/22, Perform monthly child visits. Submitting a child visitation report to your CAM on a monthly basis. Speak with the child and relevant adults (parents, family members, school officials, doctors, service providers and others involved in the child’s life that may have facts about the case). Observe the child in interactions with parents, relatives and non-relatives. Report findings and child’s wishes to the court by submitting reports prepared in accordance with Florida Statutes, Program Standards and policies for scheduled hearings. Ensure representation of the child’s best interests. Attend or participate by phone, when permitted by the court, in all court hearings. Attend appropriate interagency meetings, staffing’s and mediations pertaining to the child. Monitor’s the case following a court hearing or decision as designated by the court to ensure that court ordered services are provided in a timely manner for the child and family.
Yeah! Shelter, Berkeley, 01/01/19, 12/31/20, Services for young adult ages 18 to 24 (until 25th birthday) in Berkeley who are currently homeless. Prepares breakfast, lunch and dinner daily for all participants. Excellent communications skills both verbally and written. Provided basic relief from stress of living on streets for TAY.
Timeline
Clinical Case Manager
Felton Institute SMI/M2M Justice Program
01.2024 - 04.2024
Psych Emergency Clinician
Alameda Crisis Stabilization Unit
05.2023 - 01.2024
Recovery Team Member
Georgia Red Cross
01.2022
MSW Intern Therapist
1404 Family Center
01.2022
Eligibility Worker
Contra Costa and Marin Housing Authority
01.2019
In Home Care
01.2013
After School Care
01.2004 - 01.2007
Masters In Social Work - Youth Children and Families
USC
Bachelor of Arts - Legal Studies And African American Studies
U.C Berkeley
Associate of Applied Science - Criminal Justice
Merritt College
Housing Choice Voucher Specialist - Nan Mckay - 2020
Associate Clinical Social Worker # 114196
California Drivers License
Heartsaver Pediatric First Aide CPR AED 4/23-4/25
CPI training 6/23-6/25
Continue Education Certificates
Cultural Competence and Telehealth
Introduction to Play Therapy
Conversation about Race and Racism in Child Welfare
PESI Mastering Differential Diagnosis with DSM-TR
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