Ebony Hart
Houston
Summary
Dynamic and results-oriented professional with a proven track record at Behavioral Innovations. Adept in behavioral management and client relations. Excelled in leadership roles, demonstrating strong communication and problem-solving skills. Proficient in Microsoft Office, ensuring efficient work order management and operational excellence. Committed to enhancing team performance and client satisfaction through innovative solutions and collaborative teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Therapist
Behavioral Innovations
Houston
06.2023 - Current
- Followed recommendations of a BCBA to help support children with autism. Focused on behavioral management, social, and communications skills. Opportunities to lead by example for fellow teammates new to the field.
Account Manager
CBRE
Columbus
06.2022 - 05.2023
- Responsible for work order management. Resolved customer complaints promptly. Managed client-specific programs, such as landlord and warranties. Coordinated maintenance repair work orders on time and completed dispatch, scheduling, follow-up, quote preparation, and post-service activities.
Administrative Assistant
DaVita Dialysis Corporation
Houston
12.2019 - 05.2022
- Responsible for maintaining facility licensing and permits, teammate files, vendor contracts, and services. Conducting facility audits. Scheduling appointments, processing invoices and timecards, and scheduling staff meetings.
Education
GED -
Houston Community College
Houston, TX05-2010
Skills
- Motivated
- Reliable
- Knowledge of Microsoft Office and Excel
- Collaboration
- Creativity
- Leadership
- Strong communication skills
- Flexible
- Problem solving
Accomplishments
- Achieved RBT 5 level
Certification
- RBT
Timeline
Registered Behavior Therapist
Behavioral Innovations
06.2023 - Current
Account Manager
CBRE
06.2022 - 05.2023
Administrative Assistant
DaVita Dialysis Corporation
12.2019 - 05.2022
GED -
Houston Community College
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