Ebony Hatcher
Selma,AL
Summary
Experienced Culinary Professional skilled in supervisory roles and menu planning. Expertise in fostering teamwork, enforcing food safety protocols, and optimizing operations in fast-paced environments. Strong collaboration enhances customer satisfaction, particularly in family-focused settings. Proven ability to train kitchen staff and cultivate a positive work atmosphere, driving operational efficiency and improving service quality.
Overview
8
8
years of professional experience
Work History
Daycare
Self Employed
Selma, AL
08.2021 - 08.2022
- Executed daily tasks with precision in fast-paced environment.
- Enhanced customer satisfaction by resolving issues through knowledgeable, courteous service.
- Managed daily responsibilities emphasizing accuracy and efficiency.
Sous Chef
GA Foods
Orrville , AL
08.2019 - 07.2021
- Prepared high-quality meals while adhering to portion control guidelines.
- Supervised kitchen staff to streamline meal preparation and service.
- Trained new team members on cooking techniques and operational procedures.
- Maintained food safety standards across all kitchen operations.
- Resolved kitchen issues to maintain workflow during peak hours.
- Promoted teamwork among staff to cultivate a positive work environment.
- Monitored inventory levels to maintain adequate supplies.
- Conducted line checks to ensure food was held at proper temperatures.
Assistant Manager
Wendys
Selma, AL
11.2014 - 07.2019
- Coordinated staffing and scheduling to enhance daily operational efficiency.
- Managed inventory levels to maintain consistent restaurant readiness with timely supply orders.
- Delivered exceptional customer service by resolving complaints promptly.
- Assisted in training new team members on service standards and food safety protocols.
- Monitored food quality and presentation to consistently uphold company standards.
- Implemented promotional strategies to enhance customer engagement and drive sales.
- Conducted regular team meetings to align team on goals and reinforce company values.
- Ensured compliance with safety regulations and company policies during operations.
Education
High School Diploma -
Keith Middle High School
Orrville,AL05-2011
Some College (No Degree) - Medical Nursing Assistant
Selma University
Selma AlSkills
- Culinary techniques
- Food safety standards
- Menu planning
- Inventory control
- Supervisory skills
- Customer service
Timeline
Daycare
Self Employed
08.2021 - 08.2022
Sous Chef
GA Foods
08.2019 - 07.2021
Assistant Manager
Wendys
11.2014 - 07.2019
High School Diploma -
Keith Middle High School
Some College (No Degree) - Medical Nursing Assistant
Selma University