Summary
Work History
Education
Skills
Certification
Additional Information
Timeline
Work Availability
Work Preference
Quote
Generic
Open To Work

Ebony Hinze

Brenham,USA

Summary

Results-driven business professional with expertise in strategic decision-making and operational management. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Business Owner

EBONY’S Cleaning Service
03.2022 - Current
  • Oversaw daily operations and ensured high cleaning standards across diverse client environments.
  • Streamlined processes to increase operational efficiency, resulting in improved service turnaround times.
  • Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

Customer Sales Assistant Manager

Dollar General
04.2025 - 09.2025
  • Led sales team to consistently exceed monthly revenue targets through strategic planning and execution.
  • Analyzed sales data to identify trends, optimizing stock levels and improving inventory management processes.
  • Developed innovative sales strategies for product promotion, resulting in increased revenue.
  • Improved client retention rate through proactive relationship-building efforts and excellent customer service skills.

Private Caretaker

Golden Years Homecare
08.2022 - 07.2025
  • Provided personalized care and support for elderly clients, enhancing daily living experiences.
  • Assisted in medication management and adherence, ensuring safety and compliance with health standards.
  • Developed individualized care plans based on client needs and preferences, fostering a supportive environment.
  • Coordinated transportation arrangements for medical appointments, promoting client independence and accessibility.
  • Monitored clients' health conditions, reporting changes to families and healthcare professionals promptly.
  • Implemented recreational activities to enhance physical and mental well-being of residents, encouraging social engagement.

Front Desk Receptionist

Baymont Inn and Suites by Wyndham
11.2022 - 09.2023
  • Welcomed guests, checked booking details, and issued room keys.
  • Answered phones and made reservations for prospective customers.
  • Completed administrative tasks such as filing and photocopying.
  • Provided recommendations for local amenities and attractions.
  • Prepared room bills and ensured payment was received.

Private Caregiver

Right At Home
05.2020 - 03.2022
  • Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
  • Monitored client health status, documenting changes and communicating effectively with fellow medical work staff and nurses.
  • Assisted clients with daily living activities for improved quality of life.

Elderly Caregiver

Laroche Manor Kruse Village
04.2020 - 02.2022
  • Offered companionship and kindness to elderly patients.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Administrative Assistant

High Hope Nursing & Rehabilitation Center
02.2021 - 09.2021
  • Coordinated scheduling for meetings and appointments to optimize executive time management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Developed filing systems to enhance document retrieval efficiency and organization.

Customer Service Representative

Pizza Hut
03.2017 - 01.2020
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed customer inquiries and resolved issues to enhance satisfaction and loyalty.
  • Enhanced product knowledge to effectively promote services and drive sales.
  • Streamlined order processing systems, improving efficiency in service delivery.

Customer Service Representative

Sally's Beauty Supply
06.2018 - 01.2020
  • Informed customers of current promotions and events.
  • Set up advertising displays and arranged merchandise to highlight sales and promotions.
  • Enrolled customers in the Loyalty program and explained benefits.
  • Assisted in reaching daily, weekly, and monthly sales quotas.

Education

Bachelor of Science - B.A. Science in Healthcare Administration

West Texas A & M University
Canyon Lake, TX
06-2027

Associate of Applied Science - Applied Science (AAS)

Blinn College
Brenham, TX
12.2019

High school diploma - undefined

Burton High School
05.2017

Skills

  • Office Administration Assistant (2 years)
  • Customer Support (5 years)
  • Microsoft 365 Certified
  • Social media Management (4 years)
  • Staffing Management
  • Retail Sales (3 years)
  • Personal Training (4 years)
  • Healthcare/Home-care (4 years)
  • Communication skills (6 years)
  • HIPAA (4 years)
  • Financial services
  • Merchandising
  • Patient monitoring, Dementia, Hospice Care (4 years)
  • Business/Marketing development (2 years)
  • Account management
  • Medical scheduling/office experience (2 years)
  • Hospitality management
  • Residential Cleaning (3 years)
  • First Aid Certified (5 years)
  • Customer service (5 years)
  • Front Desk (3 years)
  • Commercial Cleaning (3 years)

Certification

  • First Aid Certification
  • CPR Certification
  • CNA
  • Driver's License

Additional Information

Reasoning for the time gap was due to giving birth and becoming a at-home-mom. 

Timeline

Customer Sales Assistant Manager

Dollar General
04.2025 - 09.2025

Front Desk Receptionist

Baymont Inn and Suites by Wyndham
11.2022 - 09.2023

Private Caretaker

Golden Years Homecare
08.2022 - 07.2025

Business Owner

EBONY’S Cleaning Service
03.2022 - Current

Administrative Assistant

High Hope Nursing & Rehabilitation Center
02.2021 - 09.2021

Private Caregiver

Right At Home
05.2020 - 03.2022

Elderly Caregiver

Laroche Manor Kruse Village
04.2020 - 02.2022

Customer Service Representative

Sally's Beauty Supply
06.2018 - 01.2020

Customer Service Representative

Pizza Hut
03.2017 - 01.2020

High school diploma - undefined

Burton High School

Bachelor of Science - B.A. Science in Healthcare Administration

West Texas A & M University

Associate of Applied Science - Applied Science (AAS)

Blinn College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

RemoteOn-Site

Quote

As vast as your vision can show, As high as your highest dreams grow, As far as your passion can reach- These are the places you'll go.
-Dr. Suess

Similar Profiles

  • Olivia MartynOlivia Martyn

    House/Commercial Cleaner at Liv's For Cleaning - Professional Cleaning ServiceHouse/Commercial Cleaner at Liv's For Cleaning - Professional Cleaning Service

  • Patricia MaGeePatricia MaGee

    Lead Manager at The Cleaning Lady's Residential Cleaning ServiceLead Manager at The Cleaning Lady's Residential Cleaning Service

  • John EricksonJohn Erickson

    Business Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman ServiceBusiness Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman Service

  • STACEY GASKAMPSTACEY GASKAMP

    Property Claims Examiner II at Mercury Insurance ServicesProperty Claims Examiner II at Mercury Insurance Services

  • DENNIS LUCAS ASCARRUNZDENNIS LUCAS ASCARRUNZ

    Construction Manager Assistant (Internship) at 2L ConstruccionesConstruction Manager Assistant (Internship) at 2L Construcciones

CREATE PROFILE