Hi, I’m
Ebony J Norval
Savannah,Ga
Summary
I am a high school graduate with two years of college experience and am actively seeking opportunities to further enhance my learning and professional skills.
Additionally, I have developed leadership skills that enable me to effectively motivate employees. My background includes a basic understanding of business economics, as well as a broad knowledge of OSHA regulations and workplace health and safety standards.
I am also well-versed in quality systems and have a solid understanding of ASN (Advanced Ship Notice), EDI (Electronic Data Interchange), material handling, inventory control, and logistics. Furthermore, I am proficient in Microsoft Office applications, which adds to my ability to contribute effectively in a professional environment.
Overview
12
years of professional experience
Work History
Hyundai Transys Seating System
Quality Control Inspector
03.2024 - Current
Job overview
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
Wayfair LLC
Bluk Picker
12.2023 - 03.2024
Job overview
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Entered package information into company's computer system.
- Completed regular inventory audits, ensuring accurate stock levels and helping prevent stockouts or excess inventory buildup.
- Optimized workflows, identifying areas for improvement within the bulk picking process and suggesting solutions for implementation.
- Maximized order accuracy with meticulous attention to detail while picking items for shipment.
United Distributors
Beer Pick Quality Control
04.2023 - 08.2023
Job overview
- Responsibilities
- Check all beer pallets for inaccuracy and make the necessary corrections
- Ensure all loads are properly stacked, secured, and stable
- Keep appropriate records to track in-house errors to monitor the accuracy of the pickers
- Perform and submit a daily power equipment checklist to the appropriate manager.
- Report in writing any safety or mechanical problems with the power equipment
- Operate all equipment in a safe and efficient manner
- Conduct operations and maintain the facility in a neat, clean, orderly, and safe manner
- Assist in maintaining the security of the warehouse
- Perform other duties as assigned
- Using sit down fork lift and epj
Broughton Partners
New Case Specialist
10.2022 - 04.2023
Job overview
- The New Case Specialist handles inbound and outbound calls from potential clients
- This position is responsible for administering free case evaluations, including determining if criteria collected meets standard case qualifications
- Ability to handle calls quickly and professionally
- Conduct potential case reviews
- Stay abreast with the latest laws as they relate to the mass tort industry
- Listen to customers and understand their needs
- Utilize systems and technology to complete account management tasks
- Appropriately escalate customer dissatisfaction to managerial team
- Act as a representative for our clients and provide quality customer service
- Willingness to work independently and within a team
- Ability to multitask, and adapt to changing demands and shifting priorities
Wayfair LLC
Quality Control
04.2019 - 08.2022
Job overview
- QC/Vas Lead
- Unpacking and inspecting inbound product to identify damage or defects
- Documenting the results of inspection through RF gun scans
- Collecting evidence of failures by capturing key attributes (location, failure mode, etc.) and images via a google form
- Managing product flow through their workstation and the department as a whole
- Identifying opportunities for improvement and collaborating with supervisor, lead, peers and support staff to implement
- Perform additional responsibilities as assigned.
- Operate Order Pickers (Cherry Picker), Reach Trucks, and Scanning equipment technology to locate and pick orders through the Warehouse Management System
- Work at heights of 30ft and repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted
Honda Manufacture of Alabama
Assembly line worker
04.2017 - 04.2019
Job overview
- C.O.P cleaning organization and putting away things
- Working on a process for building Honda cars,or trucks
- Adhere to all policies and procedures including safety, attendance, behavior, and performance.
- Working in an environment that requires personal protective equipment to be worn and follow all safety standards
- Responsible for understanding and following operation standards
- Responsible for understanding and following all standard work procedures
- Responsible for identifying and reporting abnormal conditions of product and equipment
- Participate in product improvement activity such as defect analysis and quality improving
- Work as a team and be assigned to different work task to complete production or other assignments required.
- Bend, twist, lift, stand, walk, reach, see, move, and hear as required by specific
Parkers Division
01.2014 - 09.2017
Job overview
- Finisher /Quality Control Reading blueprints and making changes when needed
- Secure proper types and quantities of hoses and fittings from Warehouse according to instructions in job order sheet.
- Set up and operate cut-off saw according to requirements set forth in job order sheet.
- Perform ordinary setup on special purpose hose assembly machines involving selection and positioning of proper size mandrels, chuck jaws, blocks and special holding devices.
- Assemble proper fittings to hose, exercising proper care to avoid excessive pressure on assembly devices. Tighten fittings as specified, avoiding crossing of threads.
- Dip finished hoses in cleaning solution and blow dry with air jet.
- Insert protective plastic caps on each end of hose and stamp part number if required.
- Perform warehousing duties if required due to slowdown in assembly activities.
- Perform work of an equal or lower classification, as required.
Viking Forge
Inspection /Shipping
07.2013 - 12.2014
Job overview
- Perform handling boxes from the assembly line onto the pallet to be loaded onto trucks to be shipped to different place
- Measuring process performance using common gages, surface plates, measurement instruments and CMM
- Record data and process necessary documentation
- Communicate to the press line and supervisors
- Assist supervision in troubleshooting process problems
- Clean, organize and maintain work area(s)
- Determine whether a process is in or out of statistical control by analyzing data patterns (runs, trends, hugging, etc) and identify actions to take in response to findings
- Read and follow work instructions
- Read and interpret blueprints
Education
Tri C Community College
Associate Of Business Administration from Business Administration And Management
10.2010
Cleveland Christian AcademyCleveland, Ohio
High school diploma
06.2008
Skills
- Finisher /Quality Control/Pick/ Packer/Material Handler
- 16 years of experience in warehouses doing numerous things from inspection, sorting, assembly lines, shipping, and quality control Sit down Fork lift also EPJ experience
- Developed ability to work in a fast-paced atmosphere
- Maintained excellent customer relations and developed customers rapport
- Diplomatically resolved customers complaints on as-needed basis
- Ability to follow instructions well and make decisions when no supervision
- Coordinating between departments and operating units in resolving day-to-day administrative and operational problems I am a highly motivated and hardworking individual who's great with relationship building and team work
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Timeline
Quality Control Inspector
Hyundai Transys Seating System
03.2024 - Current
Bluk Picker
Wayfair LLC
12.2023 - 03.2024
Beer Pick Quality Control
United Distributors
04.2023 - 08.2023
New Case Specialist
Broughton Partners
10.2022 - 04.2023
Quality Control
Wayfair LLC
04.2019 - 08.2022
Assembly line worker
Honda Manufacture of Alabama
04.2017 - 04.2019
Parkers Division
01.2014 - 09.2017
Inspection /Shipping
Viking Forge
07.2013 - 12.2014
Cleveland Christian Academy
High school diploma
Tri C Community College
Associate Of Business Administration from Business Administration And Management
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