Ebony Johnson
119 E. Rosewood Court Ontario,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending the best resources and courses of action to benefit patient needs. Offers excellent problem-solving conflict resolution and community resources. a strong communicator with a passion for helping others.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CSEC Case Manager
Children's Law Center
02.2017 - 05.2023
- Managed CSEC caseload of 25-35 youth
- Visit with CSEC clients, caretakers, and others to establish rapport, and maintain a strong working relationship with clients
- Worked directly with Attorney in the CSEC dependency court
- Working with CSEC youth on the caseload in the CSEC dependency courtroom
- Communicate regularly with the attorney regarding status of cases
- Meet with the attorney prior to scheduled MDT, CFT and Visits for the youth
- Attend and participate in all MDT, CFT, and EPY meetings to advocate on behalf of our CSEC youth
- Work closely with other members of the CLC CSEC Team, which include attorney and CSEC supervisor, investigators/investigator supervisors, MHAT, Education Resource Attorney, peer advocates, CARE/ Probation staff, MSW interns and other yet to be identified staff
- Collaborate with other service providers, advocates, probation staff, child welfare staff, survivor organizations and others
- Attend hearings at Delinquency STAR Court as the STAR Court liaison
- Provide 24/7 access and support to CSEC clients on my caseload on a rotation basis with other members of the CSEC Team
- Participate in CLC CSEC Monthly Check-in Conference Calls
- Attend county CSEC planning meetings
- Develop professional relationships with CSEC service providers in the community
- Drive youth to important appointments and consultations with and upon the recommendation of the CSEC Attorney
- Attended CSEC 101/ 102 trainings and several other CSEC trainings
- Attend some Saturday CSEC Empowerment events and attend the 3-day Annual Empowerment Conference
- Provide CLC training and consultation to case carrying CLC attorneys, investigators, peer advocates and other staff as needed
- Work with West Coast Children's Center, DCFS, the Courts and other partners to review data collected for the purpose of identification and prevention of CSEC.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
TAY Specialist/ Case Manager
Children's Law Center
08.2016 - 02.2017
- Work directly with NMD/TAY clients on the caseload and provide additional support to attorney's and clients in court
- Visit with clients at their place of residence or elsewhere in order to assist the attorney with establishing an adequate and professional relationship with clients
- Provide detailed and complete information (report) regarding their clients
- Manage and maintain a caseload, schedule appointment for clients/ medically fragile clients / developmentally delayed clients, and community-based organizations
- Assist NMD/TAY clients with activities such as applying for financial aid, SILP readiness assessment, social security benefits, regional center benefits, and appropriate housing
- Attend CFT and EPY meetings to advocate on behalf of our NMD/TAY client
- Assist attorney with NMD/TAY client's interviews
- Meet regularly with attorneys and assist with hearing preparation
- Provide technical and case support for peer advocates and attorneys
- Participate in community base meeting such as the AB12 steering committee, OYC navigator meeting, Department of mental health, Alliance for Children's rights, etc
- Worked closely with other units in CLCLA 4 such as the CARE Unit, CSEC, and the Education advocacy department employing a holistic approach to representing youth as a whole to ensure client's needs
- Participate in weekly CLCLA 4 internal staffing and case reviews
- Skill to go above what is required if the situation presents itself.
Social Work Investigator I
Children's Law Center
01.2006 - 01.2016
- Attend Individual Education Plan (IEP) meetings with DCFS, DMH, regional center, foster parent or placement staff
- Maintain mileage and time logs
- Flexible and willing to assist other colleagues as requested by supervisor
- Communicate effectively
- Complete an average of 27 Visit with caretakers, clients, in order to assist the attorney with establishing an adequate and professional relationship with clients by providing detailed and complete information (report) regarding their clients
- Interview caretaker and child, observe and document the child's current living situation
- Communicate on a regular basis with attorney regarding case load and assignments
- Manage and maintain a caseload, schedule appointment for client visits and agency meetings
- Request services needed for the benefit of the child and or caretaker
- Evaluate and recommend needed services to the attorney
- Utilize community services as needed
- Assist attorney with client interview/ complete medical teleconferences
- Serve as duty worker in the office
- Attend and participate in ongoing training
- 30 Investigator I - II visits and written reports a month
- Skill to go above what is required if the situation presents itself.
Legal Administrative Assistant
Children's Law Center
04.2004 - 01.2006
- Process legal documents pertaining to case law (388 petition, 317e form, 141.1 forms etc.)
- Prepare summons and subpoenas
- Assist in managing caseloads for 7 CLCLA Attorneys
- Communicate with social workers, investigators, and supervising attorneys
- Data entry, intake in the case management system
- Copying case file, processing mail, merging and archiving files
- General office duties that include but are not limited to: Typing, answering phones, scanning, faxing, filling, stocking, information distribution.
Youth Advocate Worker
The Casey Family Programs
04.2000 - 04.2004
- Managed a caseload of 100 to 150 youth per quarter
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Conducted assessment on incoming youth
- Organized and facilitated support groups for young men and women in foster care system
- Conducted speeches and presentation to various organizations
- Organized special events
- Created spreadsheets and forms in Microsoft Word and Excel
- Attended community partners meetings on a monthly basis to maintain current and accurate information on all resources
- Collaborated with community organizations to provide comprehensive support services for at-risk youth.
- Referred youth to health agencies, medical, employment, education, DMH, Independent living services, etc
- Clerical office work: Faxing, copying, filling, data entry, typing.
Advocate Worker
The Sycamores
03.2003 - 07.2003
- Conducted assessments and case management
- Worked personally with 6 youth for the completion of transitional living program
- Transported youth to various destinations; Find employment, schedule doctor appointments, school, group meetings, etc
- Attended community partners meetings on ongoing bases.
Education
Major in Theology/ Administration -
Harvest School of Ministry
01.2009
Transfer / General Education Courses -
Glendale City College
01.2003
Skills
Case Management
Assessment
Communication and Interview
Advocacy and Leadership
Critical Thinking and Problem Solving
Respect for Diversity
Intervention Skills
Documentation
Certification
- Certified Human Trafficking Case Manager through “Journey Out” 5/18/2018
- Licensed RFA foster parent / Adoptive parent
Timeline
CSEC Case Manager
Children's Law Center
02.2017 - 05.2023
TAY Specialist/ Case Manager
Children's Law Center
08.2016 - 02.2017
Social Work Investigator I
Children's Law Center
01.2006 - 01.2016
Legal Administrative Assistant
Children's Law Center
04.2004 - 01.2006
Advocate Worker
The Sycamores
03.2003 - 07.2003
Youth Advocate Worker
The Casey Family Programs
04.2000 - 04.2004
Major in Theology/ Administration -
Harvest School of Ministry
Transfer / General Education Courses -
Glendale City College
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