Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Jones

Antioch

Summary

Dynamic General Manager with extensive experience in pharmacy and retail management, specializing in budget implementation, employee training, and contract negotiations. Proven success in increasing sales, fostering positive work environments, and building strong client and vendor relationships. Strong skills in operations management, problem resolution, and team leadership.

Overview

8
8
years of professional experience

Work History

General Manager

Finish Line
02.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Pharmacy Technician

Walgreens
03.2022 - 02.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Assistant Manager

7-eleven
03.2016 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Bachelor of Arts - Fashion Marketing

Tennessee State University
Nashville, TN
05.2007

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Time Management
  • Training and coaching
  • Team Leadership
  • Effective leader

Timeline

Pharmacy Technician

Walgreens
03.2022 - 02.2024

General Manager

Finish Line
02.2021 - Current

Assistant Manager

7-eleven
03.2016 - 03.2022

Bachelor of Arts - Fashion Marketing

Tennessee State University

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Ebony Jones