Ebony Jones

• Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
• Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
• Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
• Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
• Followed safety protocols to minimize workplace accidents.
• Pulled orders quickly to maintain demanding productivity goals.
• Selected items and prepared them for shipment.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Safely and securely loaded items to prevent damage during transport.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Loaded and unloaded trucks with precision, minimizing damage to products during transport.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Expedited order fulfillment processes by swiftly moving items from storage areas to shipping docks when needed.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Stage product in correct locations to prepare to ship

Load shipments by hand and riding pallet jack

Organized warehouse documents and files.

Maintained and updated records of inventory, shipments, and orders.

Processed customer orders and ensured accuracy in order fulfillment.

Performed data entry into the company's database system.

Inspected products for quality control purposes prior to shipment or storage.

Handled incoming calls and directed callers to appropriate department or employee.