Ebony Lytle
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
NC Pre K Assistant Teacher
Smart Kids Learning Center
10.2022 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor classroom of 18 students, including schedule and taking attendance.
Shift Leader
JJs Red Hots
09.2015 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Claims Specialist
Allstate Corp
08.2021 - 10.2022
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
NC Pre K Assistant Teacher
Childcare Network
10.2019 - 08.2021
- Oversaw students of 18 in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
High School Diploma -
Garinger High School
Charlotte, NC06.2009
Skills
- Student Engagement
- Group Instruction
- Small Group Instruction
- Classroom Instruction
- Coverage Assessments
- Accident Investigations
- Documentation Review
- Settlement Determinations
- Customer-Oriented
- Inventory Control
- Schedule Management
Certification
EDU 119
Timeline
NC Pre K Assistant Teacher
Smart Kids Learning Center
10.2022 - Current
Claims Specialist
Allstate Corp
08.2021 - 10.2022
NC Pre K Assistant Teacher
Childcare Network
10.2019 - 08.2021
Shift Leader
JJs Red Hots
09.2015 - Current
High School Diploma -
Garinger High School
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