Ebony Mackabee
Clearwater,FL
Summary
I'm a Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. I'm a Organized Office Manager as well with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
Work History
Staff / STAFF Supervisor
HERRING GROUP HOME
12.2019 - 03.2023
- Enhanced team productivity by implementing efficient scheduling and task delegation practices.
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively.
- Streamlined operations for better resource utilization by conducting regular process evaluations and implementing necessary changes.
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
- Boosted team morale by acknowledging accomplishments, providing opportunities for growth, and supporting professional development initiatives.
- Provided personalized assistance to residents with daily tasks such as grooming, dressing, and meal preparation.
- Promoted resident independence by encouraging self-care and decision-making skills.
- Enhanced residents'' well-being by developing and implementing individualized care plans.
- Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment.
Area Manager
Haile Medical
07.2012 - 12.2019
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies.
Education
High School Diploma -
Table Mountain High School
Gainesville, FL06.2011
Skills
- Relationship Building and Management
- Recruitment and Hiring
- Process Improvement
- Staff Scheduling
- Staff Training
- Supply Chain Management
- Customer Relationship Management
- Employee Scheduling
- Compliance Monitoring
- Policy Enforcement
- Project Planning
- Policies and Procedures
Timeline
Staff / STAFF Supervisor
HERRING GROUP HOME
12.2019 - 03.2023
Area Manager
Haile Medical
07.2012 - 12.2019
High School Diploma -
Table Mountain High School
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