Ebony Martin
Baltimore,MD
Summary
Aspiring Business Intern with 4 years of experience in management and customer service roles. Proven skills in communication, problem-solving, and team collaboration, honed through leadership as a Manager at McDonald's. Currently pursuing a degree in Business Administration, seeking to leverage adaptability and attention to detail in a dynamic business environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Math Tutor
University of Maryland Business Department
08.2024 - Current
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
- Utilized diverse teaching strategies and resources to help students better understand math concepts.
Resident Assistant/ Student Assistant
University of Maryland Res Life
07.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Maintained clean, safe, and well-organized patient environment.
Math Teacher's Assistant
University of Maryland Business Department
07.2023 - 12.2024
- Utilized data-driven assessment tools to track student progress, allowing for targeted intervention strategies when needed.
- Served as a mentor for new teacher assistants, imparting valuable advice and guidance based on personal experiences in the role.
- Promoted critical thinking skills by challenging students with complex problems requiring creative solutions.
- Increased retention rates through engaging and well-structured lessons that addressed diverse learning needs.
- Organized extracurricular activities that reinforced math concepts while promoting teamwork and collaboration among students.
McDonalds Crew Member
McDonald's
07.2017 - 09.2020
- Provided efficient and friendly customer service by accurately taking orders and processing transactions.
- Prepared food and beverages, maintaining high standards of quality and cleanliness in compliance with health and safety regulations.
- Performed various cleaning and maintenance tasks, including dishwashing, trash removal, and floor maintenance, to ensure a welcoming environment.
Daycare Assistant
Catholic Community Services
09.2019 - 03.2020
- Assisted in daily nutritional support by distributing meals and snacks, ensuring children's dietary needs were met.
- Contributed to educational activities by preparing lesson plans and providing support for childcare tasks, including maintaining classroom materials and assisting with personal care as needed.
Education
Bachelor of Science - Business Administration
University of Maryland Eastern Shore
Princess Anne, MD12-2025
Skills
- Strong written and verbal communication skills
- Ability to work as part of a team
- Well experienced with microsoft word, excel, powerpoint etc
- Problem Solving
- Adaptability
- Attention to Detail
- Food Service
- Food Preparation
- Team Collaboration
Extracurricular activities
Apart of my university swim club
Apart of my university band club
Apart of my university cheerleading team
Lastly in a sorority
Certification
Driver's License
CPR / First Aid Certification
Leadership Certificate through my University
NAACP Participation Certificate
Microsoft Office Specialist
Timeline
Math Tutor
University of Maryland Business Department
08.2024 - Current
Resident Assistant/ Student Assistant
University of Maryland Res Life
07.2023 - Current
Math Teacher's Assistant
University of Maryland Business Department
07.2023 - 12.2024
Daycare Assistant
Catholic Community Services
09.2019 - 03.2020
McDonalds Crew Member
McDonald's
07.2017 - 09.2020
Bachelor of Science - Business Administration
University of Maryland Eastern Shore
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